Denver Lafferry
Sr. Manager, Care Strategy - AI & Automation at T-Mobile | Marysville, Washington, United States
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Sr. Manager, Care Strategy - AI & Automation at T-Mobile in November 2021 to Present
Sr. Manager, Care Strategy - IVR & Routing at T-Mobile in May 2018 to September 2022
Sr. Manager, Call Routing & Telephony at Expedia Group in March 2013 to May 2018
Manager, Voice Solutions at Expedia Group in July 2011 to March 2013
Sr. Voice Solutions Analyst at Expedia Group in August 2010 to July 2011
Workforce Analyst & Short Term Forecasting at Premera Blue Cross in July 2005 to August 2010
Scheduling & Short Term Forecasting at Safeco Insurance in April 2002 to July 2005
Call Center Operations Analyst at AT&T in January 2001 to January 2002
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University of Washington, November 1998 to November 2026
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Workforce Management
Forecasting
Customer Experience
Call Centers
Call Center
Management
Call Routing
Outsourcing
Cross-functional Team Leadership
Customer Satisfaction
Vendor Management
Customer Retention
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Discover more about T-MobileWhat is Denver Lafferry email address?
Email Denver Lafferry at [email protected] and [email protected]. This email is the most updated Denver Lafferry's email found in 2026.
What is Denver Lafferry phone number?
Denver Lafferry phone number is +12069407525.
How to contact Denver Lafferry?
To contact Denver Lafferry send an email to [email protected] or [email protected]. If you want to call Denver Lafferry try calling on +12069407525. (updated on February 16, 2025)
What company does Denver Lafferry work for?
Denver Lafferry works for T-Mobile
What is Denver Lafferry's role at T-Mobile?
Denver Lafferry is Sr. Manager, Care Strategy - AI & Automation
What industry does Denver Lafferry work in?
Denver Lafferry works in the Telecommunications industry.
Denver Lafferry Email Addresses
Denver Lafferry Phone Numbers
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