Delphin Thomas
Senior Manager, Tax at ADP | Atlanta Metropolitan Area
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Delphin Thomas currently serves as a Senior Manager of Tax at ADP, where he leverages over a decade of expertise in customer success, payroll, and tax services to drive operational excellence and client satisfaction. In this strategic leadership role, Delphin oversees a dynamic national team of tax consultants responsible for supporting complex employee-level amendments, amendment billing, and late original filings at the company level. His deep understanding of tax compliance and payroll processes enables him to ensure that client needs are met with precision and timeliness, even in high-pressure situations.
Delphin has been instrumental in implementing process improvements that streamline workflows, enhance service level agreements (SLAs), and reduce turnaround times, thereby maximizing efficiency and elevating the client experience. His focus on fostering collaboration across partnering departments has resulted in a more cohesive approach to resolving client issues, ensuring a seamless and superior customer journey. Additionally, Delphin facilitates ongoing training initiatives for his team and cross-functional partners, promoting operational excellence and consistency in service delivery.
His expertise in conflict resolution and stakeholder collaboration has been vital in maintaining high levels of customer retention and loyalty. With a keen eye for process optimization and a passion for delivering exceptional service, Delphin continues to drive innovative solutions that support ADP’s commitment to compliance, accuracy, and client success in the competitive payroll and tax services industry.
Senior Manager, Tax at ADP in September 2022 to Present
Payroll Supervisor at Insperity in September 2020 to September 2022
Payroll Team Leader at ADP in November 2018 to September 2020
Senior Payroll Specialist at ADP in September 2017 to November 2018
Payroll Specialist II at ADP in February 2015 to September 2017
Lead Teller and Personal Banker at Wells Fargo in July 2012 to February 2015
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Georgia State University Perimeter College, Bachelor of Arts (BA), August 2026
Columbus State University, August 2026
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Business Requirements
Coaching & Mentoring
Service-Level Agreements (SLA)
Operational Excellence
Coaching
Cross-functional Team Leadership
Written Communication
Key Performance Indicators
Executive Visibility
Customer Success
Conflict Resolution
Business Relationship Management
Escalations Management
Account Management
Management
Business Process
Human Capital Management
Problem Solving
Payroll Services
Employment Taxes
Payroll Taxes
Payroll Administration
Career Development
ADP Payroll
Human Resources Information Systems (HRIS)
Customer Retention
Customer Satisfaction
Customer Service
Sales
Customer Experience
Sales Operations
Teamwork
Retail
Team Building
Microsoft Excel
Training
Human Resources
Microsoft Word
Microsoft Office
PowerPoint
Time Management
Leadership
Public Speaking
Employee Benefits
Process Improvement
CRM
Payroll
Payroll Processing
Payroll Management
Multi-state Payroll Processing
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Discover more about ADPWhat is Delphin Thomas email address?
Email Delphin Thomas at [email protected] and [email protected]. This email is the most updated Delphin Thomas's email found in 2026.
How to contact Delphin Thomas?
To contact Delphin Thomas send an email to [email protected] or [email protected]. (updated on May 20, 2025)
What company does Delphin Thomas work for?
Delphin Thomas works for ADP
What is Delphin Thomas's role at ADP?
Delphin Thomas is Senior Manager, Tax
What is Delphin Thomas's Phone Number?
Delphin Thomas's phone (**) *** *** 264
What industry does Delphin Thomas work in?
Delphin Thomas works in the Human Resources industry.
Delphin Thomas Email Addresses
Delphin Thomas Phone Numbers
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