Deepika Sur

Deepika Sur currently serves as Project Manager at the Center for Consumer Studies, Indian Institute of Public Administration, where she leverages her extensive expertise in consumer protection and social sector initiatives. In this role, she conceptualizes and spearheads innovative programs aimed at strengthening consumer rights, promoting awareness, and developing effective alternate grievance redressal mechanisms. Her strategic approach combines her deep understanding of consumer affairs with her skills in project planning and management, ensuring the successful implementation of initiatives that empower consumers and foster transparency within the marketplace.

With over 25 years of experience in the corporate sector—primarily in marketing and customer service—Deepika brings a unique blend of industry insights and social sector expertise. Her proficiency in research, management, and team leadership enables her to develop impactful programs that address contemporary consumer issues. She has authored and presented numerous research papers on management, marketing, and consumer affairs, contributing valuable knowledge to academic and professional forums. Her public speaking engagements, workshops, and seminars are well-regarded for their clarity and depth, often involving key stakeholders such as government agencies, regulatory bodies, consumer groups, and media.

Deepika’s skills in business development, strategic planning, and stakeholder engagement complement her technical expertise, making her a vital asset in advancing consumer protection policies and initiatives. Her commitment to social impact, combined with her corporate background, positions her as a thought leader dedicated to fostering consumer empowerment through innovative, research-backed solutions and collaborative efforts.