Dee Pasamonte
Regional Senior Manager for Customer Experience at Lalamove | United States
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Client Success Consultant at Origo BPO - Remote Teams For Mid-Market Companies in June 2024 to Present
Regional Senior Manager for Customer Experience at Lalamove in April 2020 to August 2023
Manager, Employee Engagement at StarHub in May 2019 to March 2020
Senior Project Manager, Transformation and Change at QBE Insurance in January 2017 to May 2018
Program Manager, VOC and Broadband Transformation at Globe Telecom in April 2015 to January 2017
Head, Customer Intelligence & Employee Engagement at Globe Telecom in August 2012 to April 2015
Business Process Analyst at Deutsche Bank in June 2011 to August 2012
Project Manager at Sitel Group in September 2009 to May 2011
Operations Manager at Sitel Group in August 2008 to September 2009
Site Quality Manager - Asia Pacific Region at Sitel Group in February 2007 to July 2008
Quality Assurance Supervisor at Sitel Group in February 2007 to July 2008
Quality Assurance Professional at Sitel Group in October 2005 to February 2007
Quality Assurance Professional at Ambergris Solutions in May 2004 to January 2005
Customer Interaction Associate at Ambergris Solutions in August 2003 to May 2004
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Polytechnic University of the Philippines, Bachelor of Science (B.S.)
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Client Services
Conflict Management
Metrics Reporting
Interpersonal Skills
Continuous Process Improvement
Net Promoter Score
Teamwork
Presentation Skills
Job Satisfaction
Performance Appraisal
Service Recovery
People Management
Service-Level Agreements (SLA)
Coaching
Team Building
Analytical Skills
Employee Engagement
Operational Excellence
Escalation Process
Customer Satisfaction
Vendor Relations
Problem Solving
Customer Service
Leadership
Team Leadership
Cross-functional Team Leadership
Multi-cultural Team Management
Transformation and Change
Strategic management
Operations Management
Program Management
Customer Experience
Vendor Management
Service Delivery
Process Improvement
Call Centers
Telecommunications
Project Management
Business Analysis
Performance Management
Management
Business Process Improvement
ITIL
Business Strategy
Scrum
Supply Chain Management
Cybersecurity
Artificial Intelligence (AI)
Business Process Automation
Responsible AI
Agile Project Management
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Discover more about LalamoveWhat is Dee Pasamonte email address?
Email Dee Pasamonte at [email protected] and [email protected]. This email is the most updated Dee Pasamonte's email found in 2026.
How to contact Dee Pasamonte?
To contact Dee Pasamonte send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Dee Pasamonte work for?
Dee Pasamonte works for Lalamove
What is Dee Pasamonte's role at Lalamove?
Dee Pasamonte is Regional Senior Manager for Customer Experience
What is Dee Pasamonte's Phone Number?
Dee Pasamonte's phone (***) ***-*106
What industry does Dee Pasamonte work in?
Dee Pasamonte works in the Logistics & Supply Chain industry.
Dee Pasamonte Email Addresses
Dee Pasamonte Phone Numbers
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