Deandre Baldwin
Service Desk Analyst at Viasat | Oceanside, California, United States
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Deandre Baldwin currently excels as a Service Desk Analyst at Viasat, where he serves as the vital first line of defense for all IT-related support inquiries. His role encompasses a diverse array of responsibilities, including managing requests that come through various channels such as phone calls, emails, chat applications like Slack and MS Teams, walk-ups, and ticketing systems such as Jira Service Desk and ServiceNow. Deandre's extensive technical expertise allows him to tackle complex issues efficiently, often stepping in to assist colleagues with advanced tasks that require a deeper understanding of systems and processes.
His journey into the world of technology began with a hands-on approach, marked by a mix of trial and error that has shaped his problem-solving skills. This unique background has equipped him with a robust understanding of computer hardware troubleshooting, programming in C++, and even 3D rendering. Deandre's proficiency extends to security protocols, where he effectively utilizes tools like RSA SecurID and Duo to ensure secure access for users.
At Viasat, Deandre is not just a technician; he is a team leader who fosters collaboration and knowledge sharing among his peers. His ability to communicate complex technical concepts in an accessible manner enhances team dynamics and improves overall service delivery. As he continues to expand his skill set and take on new challenges, Deandre remains committed to providing exceptional support and ensuring that technology serves as a seamless enabler for his colleagues and the organization as a whole.
Service Desk Analyst at Viasat in September 2021 to Present
Desktop Analyst at Viasat in August 2023 to Present
Administrator at XenForo Limited in June 2018 to April 2020
Moderator at Discord in May 2016 to April 2020
Technical Support Moderator at XenForo Limited in April 2015 to June 2018
Moderator at Twitch in June 2015 to August 2015
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California State University San Marcos, Bachelor of Science - BS, October 2026
Oceanside High School, October 2026
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Grace under pressure
Desktop Application Support
Information Technology
Technical Support
Customer Service
Computer Technology
Microsoft Azure
Microsoft Defender
Microsoft Exchange
Microsoft Endpoint Configuration Manager
Active Directory
Jamf
ServiceNow
Jira
Jira Service Desk
Amazon Web Services (AWS)
Service Desk
Troubleshooting
Windows
Mac
Tableau
Bitlocker
RSA Security
RSA SecurID
Duo
Oracle Agile
Confluence
Customer Experience
Digital Art
Programming
IT
C++
Cascading Style Sheets (CSS)
3D Rendering
Computer Hardware Troubleshooting
Adobe Photoshop
HTML
Team Leadership
3D Design & Sculpture
Microsoft Visual Studio C++
Adobe Creative Suite
Microsoft Office
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Discover more about ViasatWhat is Deandre Baldwin email address?
Email Deandre Baldwin at [email protected]. This email is the most updated Deandre Baldwin's email found in 2026.
What is Deandre Baldwin phone number?
Deandre Baldwin phone number is 7606722581.
How to contact Deandre Baldwin?
To contact Deandre Baldwin send an email to [email protected]. If you want to call Deandre Baldwin try calling on 7606722581. (updated on September 04, 2024)
What company does Deandre Baldwin work for?
Deandre Baldwin works for Viasat
What is Deandre Baldwin's role at Viasat?
Deandre Baldwin is Service Desk Analyst
What industry does Deandre Baldwin work in?
Deandre Baldwin works in the Telecommunications industry.
Deandre Baldwin Email Addresses
Deandre Baldwin Phone Numbers
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