Davy Chambon

Davy Chambon, currently serving as Head of Production at Netino by Concentrix, brings a wealth of expertise in social media moderation, digital insight, and content management within a dynamic and multisectorial environment. In his role, Davy oversees the operational excellence of social media moderation and community management for a diverse portfolio of over 250 brands and enseignes across sectors such as retail, pharma, media, and public services. His leadership extends to managing a large team of freelance professionals—around 500 experts—ensuring high-quality content moderation, community engagement, and digital reputation management.

Davy’s strategic focus lies in leveraging advanced social listening and trust & safety practices to protect brand integrity and enhance online reputation. His expertise in digital insight and IA-driven solutions enables his team to deliver actionable analytics that inform marketing strategies and optimize social media campaigns. Under his guidance, the unit has successfully integrated Web 2.0 tools and digital communication strategies to foster authentic engagement and improve customer experience across BtoB and BtoC channels.

His comprehensive skill set encompasses leadership in project management, digital marketing, and social media marketing, with a keen understanding of the evolving landscape of online communication. Davy’s ability to coordinate multidisciplinary teams and implement innovative moderation techniques positions him as a key driver of digital transformation within the organization. His proactive approach ensures that Netino by Concentrix remains at the forefront of social media management, delivering tailored solutions that meet the unique needs of each sector and client, while maintaining a strong focus on trust, safety, and brand reputation in an increasingly complex digital environment.