David Shuma
Director, Operations at Epiq | Raleigh, North Carolina, United States
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Director, Operations at Epiq in August 2021 to Present
Contact Center Senior Program Manager at Epiq in March 2020 to August 2021
Contact Center Program Manager at Epiq in April 2018 to March 2020
President of Board of Directors at New Tampa Lacrosse Club, Inc. in January 2015 to January 2017
Vice President of Student Finance Support Operations at Zenith Education Group in January 2015 to January 2015
Vice President of Financial Aid Operations at Socle Education in January 2013 to January 2015
Senior Director of Student Finance Support Operations at Corinthian Colleges in January 2009 to January 2013
Director of Financial Aid Call Center Operations at Kaplan University in January 2006 to January 2009
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West Chester University of Pennsylvania, BA
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Client Relations
Operations Management
Leadership
Management
Call Centers
Strategy
Customer Satisfaction
Strategic Planning
Budgets
Quality Assurance
Call Center
Performance Management
Customer Retention
Start-ups
Banking
Consumer Lending
P&L Management
Business Process Improvement
Customer Relationship Management (CRM)
Finance
Budgeting
Project Planning
Project Management
Contact Centers
Outsourcing
Business Process Outsourcing (BPO)
Account Management
Business Process Outsourcing
Microsoft Office
Customer Service
Training
Staff Development
Leadership Development
Team Building
Team Leadership
Coaching
Public Speaking
Executive Management
Contact Center Management
Contact Center Operations
Contact Center Technology
Contact Center Strategy
Contact Center Design
Contact Center Optimization
Contact Center Transformation
Cross-functional Team Leadership
Cross Functional Team Building
Employee Engagement
Employee Relations
Talent Management
Diversity & Inclusion
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Discover more about EpiqWhat is David Shuma email address?
Email David Shuma at [email protected] and [email protected]. This email is the most updated David Shuma's email found in 2026.
What is David Shuma phone number?
David Shuma phone number is 9546215019.
How to contact David Shuma?
To contact David Shuma send an email to [email protected] or [email protected]. If you want to call David Shuma try calling on 9546215019.
What company does David Shuma work for?
David Shuma works for Epiq
What is David Shuma's role at Epiq?
David Shuma is Director, Operations
David Shuma Email Addresses
David Shuma Phone Numbers
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