David Dijon
Videoprojector Technical Support Specialist (Level II - France) at Epson France | Levallois-Perret, Île-de-France, France
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David Dijon currently serves as a Videoprojector Technical Support Specialist (Level II) at Epson France, where he plays a pivotal role in ensuring the seamless operation and technical excellence of Epson’s advanced projection solutions across the French mainland and overseas territories. His expertise encompasses managing complex escalations related to videoprojectors and connected eyewear, demonstrating a deep understanding of both hardware and software components critical to high-performance visual display systems. In this capacity, David supervises technical escalations at Level II, providing expert troubleshooting, diagnostics, and resolution strategies that uphold Epson’s reputation for reliability and customer satisfaction.
His role extends beyond reactive support; David actively contributes to process improvement initiatives aimed at optimizing service delivery and reducing resolution times. His proficiency in project management and technical maintenance ensures that clients receive prompt, efficient, and high-quality after-sales support. Recognized for his dedication, David has been honored with prestigious awards such as the European President Award - All Stars 2023 and the Epson France Champions Trophy in 2020, reflecting his commitment to operational excellence and teamwork.
With a strong focus on key performance indicators (KPIs) and service levels, David also excels in training and mentoring junior support staff, fostering a collaborative environment that emphasizes continuous improvement and technical mastery. His skills in reconditioning equipment and managing complex technical workflows make him a vital asset to Epson France’s support ecosystem. Overall, David Dijon’s expertise not only ensures the optimal functioning of Epson’s projection technology but also drives innovation and excellence within the technical support domain.
Videoprojector Technical Support Specialist (Level II - France) at Epson France in April 2019 to Present
Technicien de Maintenance Audiovisuel at VIDELIO - Events in October 2015 to April 2019
Technicien d'Exploitation Vidéo at EUROMEDIA_ in October 2014 to November 2014
Technicien électronique at TV5MONDE in May 2014 to September 2014
Technicien Service Après-Ventes at Lexibook in February 2013 to July 2013
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Université de Picardie Jules Verne (Amiens), Licence professionnelle, July 2026
BTS Audiovisuel Boulogne-Billancourt, BTS- Métiers de l'audiovisuel option techniques d'ingénierie et exploitation des équipements, July 2026
UVSQ Université de Versailles Saint-Quentin-en-Yvelines, DUT option Informatique, July 2026
Lycée Joseph Gaillard - Fort de france, Baccalauréat - Sciences et Technologies Industrielles option génie électronique, July 2026
Lycée Professionnel Châteauboeuf - Fort-de-France, BEP-Systèmes Électroniques Industriels Domestiques, July 2026
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Leadership d’équipe
Niveau de service
Logiciel en tant que Service (SaaS)
Relation client
Gestion des incidents
Indicateurs clés de performance
Travail collaboratif
Présentations
Amélioration des processus
Prestation de service
Planification de projets
Gestion des opérations
Gestion de la capacité
Techniciens de terrain
Ingénierie
Opérations de service
Hiérarchiser la charge de travail
Gestion de l’ingénierie
Leadership
Communiquer devant un public, participation à une réunion
Savoir ce présenter devant un public, participation à une réunion
Savoir lire et rédiger des documents professionnels en anglais
savoir presenter les avantages / désavantages des solutions envisagées par son équipe
Varier son vocabulaire dans ses échanges professionnels courants
Résolution de problèmes
Gestion de la couleur
Communication
Résolution de la remontée hiérarchique
Compétences analytiques
Satisfaction client
Gestion d'opérations de reconditionnement
Gestion de projet technique
reconditionner
Service après-vente
Travail d’équipe
Sens de l’organisation
Maintenance et réparation
Formation technique
Service client
Maintenance des équipements
Gestion de la maintenance
Maintenance avancée des Mur LED EKTA
Maintenance avancée des vidéoprojecteurs moyennes et hautes puissances
Maintenance et entretient des équipements d'éclairage de scène
Maintenance et entretient des équipements de sonorisation
Prise de contact pour obtenir des pièce &/ou devis
Changer ou réparer un élément ou un ensemble defectueux
Suivi administratif d'intervention
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Discover more about Epson FranceWhat is David Dijon email address?
Email David Dijon at [email protected]. This email is the most updated David Dijon's email found in 2026.
How to contact David Dijon?
To contact David Dijon send an email to [email protected]. (updated on March 25, 2025)
What company does David Dijon work for?
David Dijon works for Epson France
What is David Dijon's role at Epson France?
David Dijon is Videoprojector Technical Support Specialist (Level II - France)
What is David Dijon's Phone Number?
David Dijon's phone (**) *** *** 306
What industry does David Dijon work in?
David Dijon works in the Media Production industry.
David Dijon Email Addresses
David Dijon Phone Numbers
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