Darnell Hester
7NOW Fulfillment Operations Manager at 7-Eleven | Dallas-Fort Worth Metroplex
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Darnell Hester serves as the 7NOW Fulfillment Operations Manager at 7-Eleven, where he plays a pivotal role in enhancing the customer experience through innovative operational strategies. In this dynamic position, Darnell leads a diverse and creative team dedicated to delivering a best-in-class service 24/7/365. His leadership is characterized by a customer-obsessed mindset, focusing on driving incremental transactions, fostering brand loyalty, and attracting new customers.
Darnell's expertise in project management and business process improvement has been instrumental in streamlining fulfillment operations, ensuring that service-level agreements (SLAs) are met consistently. By leveraging his proficiency in tools such as Salesforce.com and Siebel, he has successfully implemented effective technical solutions that enhance operational efficiency. His ability to analyze requirements and lead change initiatives has resulted in significant improvements in team performance and customer satisfaction.
Key projects under Darnell's management have included the optimization of logistics processes and the integration of advanced analytics to better understand customer preferences. His commitment to staying current with industry trends and software developments allows him to adapt strategies that align with evolving market demands. With a strong foundation in Microsoft Office Suite and OneNote, Darnell effectively communicates project goals and progress, ensuring that his team remains aligned and motivated. Overall, Darnell Hester exemplifies a detail-oriented professional whose adaptability and strategic vision are crucial to the success of 7-Eleven's fulfillment operations.
7NOW Fulfillment Operations Manager at 7-Eleven in March 2019 to Present
Senior Manager of Product & Technical Support at Thomson Reuters in March 2006 to November 2018
Technical Project Manager at AmeriPath in June 2005 to February 2006
Technology Integration Analyst at Brown-Forman in May 2001 to January 2005
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Watterson College
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Team Building
Project Management
Integration
Call Center Operations
Staff Training
Service-Level Agreements (SLA)
Vendor Management
Business Analysis
Requirements Analysis
Agile Methodologies
Customer Relationship Management (CRM)
Business Process Improvement
Customer Satisfaction
Customer Experience
Operations Management
Strategic Planning
Workforce Management
Microsoft Office Suite
Salesforce.com
BMC Remedy
Siebel
Visio
Windows
Microsoft Teams
Enterprise Software
Team Management
Performance Evaluation
Customer Service
Coaching for Performance
Leadership
Management
Training
Team Leadership
Data Analytics
Cisco Call Manager
OneNote
Filemaker Pro
Staff Onboarding
CUIC Reporting
Impact360
Calabrio
Leading Change
Goal Setting
Innovate
Dynamic Delegation
Differentiating Performance
Career Conversations
Cross-functional Collaborations
Supervisory Skills
Policies & Procedures Development
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Discover more about 7-ElevenWhat is Darnell Hester email address?
Email Darnell Hester at [email protected]. This email is the most updated Darnell Hester's email found in 2026.
How to contact Darnell Hester?
To contact Darnell Hester send an email to [email protected]. (updated on August 27, 2024)
What company does Darnell Hester work for?
Darnell Hester works for 7-Eleven
What is Darnell Hester's role at 7-Eleven?
Darnell Hester is 7NOW Fulfillment Operations Manager
What is Darnell Hester's Phone Number?
Darnell Hester's phone +44 ** **** *580
What industry does Darnell Hester work in?
Darnell Hester works in the Information Technology & Services industry.
Darnell Hester Email Addresses
Darnell Hester Phone Numbers
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