Danna Clark
Director of Account Management at Foundever | Coeur d'Alene, Idaho, United States
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Danna Clark serves as the Director of Account Management at Foundever, where she leverages her extensive expertise in customer experience (CX) strategy to partner with industry disruptors. In her current role, Danna is instrumental in strategizing and developing best-in-class practices that not only create but also communicate and deliver customized sales opportunities tailored to address her clients' compelling events. Her focus on driving incremental sales growth is complemented by her commitment to retaining existing clients through high satisfaction and quality service.
Danna’s role involves a dynamic blend of performance management and customer retention strategies, ensuring that her portfolio of clients receives unparalleled support and engagement. She excels in presenting and influencing key stakeholders, effectively communicating the value of Foundever’s offerings while fostering strong relationships across various sectors. Her collaborative approach extends beyond account management; she works cross-functionally with teams to implement process improvements that enhance customer satisfaction and streamline operations.
With a strong foundation in team leadership and vendor management, Danna is adept at training and developing her team to meet the evolving needs of clients. Her commitment to business process improvement ensures that Foundever remains at the forefront of the industry, delivering innovative solutions that resonate with clients. Danna’s passion for customer service and her strategic mindset make her a pivotal figure in shaping the CX landscape, enabling her clients to realize their vision and achieve their business objectives.
Director of Account Management at Foundever in January 2022 to Present
Account Manager at Foundever in August 2020 to January 2022
Client Relations Director at Qualfon in July 2017 to August 2020
Operations Manager at Qualfon in October 2013 to June 2017
Quality Manager at Qualfon in February 2012 to October 2013
Senior Supervisor at Qualfon in May 2011 to February 2012
Supervisor at Qualfon in June 2009 to October 2011
Quality Analyst at Qualfon in August 2007 to June 2009
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Lewis-Clark State College
North Idaho College, Associate of Arts (A.A.), July 2026
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Call Centers
Performance Management
Customer Satisfaction
Team Leadership
Team Building
Workforce Management
Customer Service
Customer Retention
Process Improvement
Outsourcing
Customer Experience
Leadership
Operations Management
Coaching
Management
Vendor Management
Business Process Improvement
Interpersonal Communication
Emotional Intelligence
Cross-Cultural Communication Skills
Negotiation
Sales Effectiveness
Qualifying Opportunities
Sales Strategy
Sales Presentations
Professional Communication
Leadership Communication
Generative AI Tools
Generative AI
Artificial Intelligence (AI)
Media Ethics
Artificial Intelligence for Design
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Discover more about FoundeverWhat is Danna Clark email address?
Email Danna Clark at [email protected], [email protected] and [email protected]. This email is the most updated Danna Clark's email found in 2026.
What is Danna Clark phone number?
Danna Clark phone number is 208 659 3197 and 5409150267.
How to contact Danna Clark?
To contact Danna Clark send an email to [email protected], [email protected] or [email protected]. If you want to call Danna Clark try calling on 208 659 3197 and 5409150267. (updated on September 04, 2024)
What company does Danna Clark work for?
Danna Clark works for Foundever
What is Danna Clark's role at Foundever?
Danna Clark is Director of Account Management
What industry does Danna Clark work in?
Danna Clark works in the Outsourcing/Offshoring industry.
Danna Clark Email Addresses
Danna Clark Phone Numbers
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