Daniela Pancu
Outsourcing Manager at ProCredit Bank Romania | Bucharest, Romania
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Outsourcing Manager at ProCredit Bank Romania in June 2025 to Present
Customer Service Department Manager at BNP Paribas Personal Finance in October 2017 to January 2024
Project Delivery Manager at BNP Paribas Personal Finance in November 2020 to October 2021
Team Leader Legal Recovery & KYC at BNP Paribas Personal Finance in September 2015 to September 2017
Project Manager at APS Romania in September 2013 to August 2015
Team Leader B2C at EOS KSI Romania in April 2011 to August 2013
Team Leader Collection at EOS KSI Romania in October 2010 to March 2011
Team Leader Collection at EOS KSI Romania in May 2008 to September 2010
Senior / Collection Representative at EOS KSI Romania in May 2006 to April 2008
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Universitatea „Spiru Haret” din București, Bachelor's degree, July 2026
Colegiul National "I.L.Caragiale" Ploiesti, High School Diploma, July 1996 to July 2026
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Risk Assessment
Pivot Tables
Dispute Resolution
Customer Satisfaction
Credit Management
Teamwork
Time Management
Team Leadership
Microsoft Office
Lifelong Learning
Team Performance
Cross-team Collaboration
Operations Management
KPI Dashboards
Process Mapping
Workshops
IT Escalation
Complex Analysis
Skilled Multi-tasker
Performance Reviews
Budgeting
Presentations
Strategy Implementation
Continuous Process Improvement
Internal Controls
Order Management
Strategic Transformation
Business Integrity
Daily Operations Management
Workload Prioritization
Campaigns
Customer Data
Active Listening
Resource Planning
Knowledge Management
Development Tools
Project Teams
User Acceptance Testing
Work Processes
Supervisory Skills
Resource Allocation
Journey Mapping
Document Processing
Google Sheets
Operations
Creative Problem Solving
Facilitation
Lean Management
Lean Processes
Management Support
Customer Success
Service-Level Agreements (SLA)
External Relationships
Attention to Detail
Reporting
Cross-Selling
Senior Stakeholder Management
Resource Management
Project Initiation
Annual Planning
Flow Diagrams
Dashboards
Partner Relationship Management
Onboarding
Business Process Outsourcing (BPO)
Procedure Development
Project Coordination
Jira
Workflow Diagrams
Team Development
Scheduling
Cost Management
Visio
Delivery Management
Business Relationship Management
Project Management Office (PMO)
Robotic Process Automation (RPA)
Customer Relationship Management (CRM)
Training
Key Performance Indicators
Customer Experience Design
Cross-functional Team Leadership
Communication
Problem Solving
Critical Thinking
Business Process Improvement
Business Requirements
Business Process Mapping
Team Management
Performance Monitoring
Business Process Management
Organization Skills
Strategic Thinking
Change Management
Leadership
Coaching
Portfolio Management
Quality Control
Requirements Gathering
Customer Experience
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Discover more about ProCredit Bank RomaniaWhat is Daniela Pancu email address?
Email Daniela Pancu at [email protected], [email protected] and [email protected]. This email is the most updated Daniela Pancu's email found in 2026.
What is Daniela Pancu phone number?
Daniela Pancu phone number is 0721197769.
How to contact Daniela Pancu?
To contact Daniela Pancu send an email to [email protected], [email protected] or [email protected]. If you want to call Daniela Pancu try calling on 0721197769. (updated on November 25, 2025)
What company does Daniela Pancu work for?
Daniela Pancu works for ProCredit Bank Romania
What is Daniela Pancu's role at ProCredit Bank Romania?
Daniela Pancu is Outsourcing Manager
What industry does Daniela Pancu work in?
Daniela Pancu works in the Banking industry.
Daniela Pancu Email Addresses
Daniela Pancu Phone Numbers
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