Daniel Sobieski
Tier 2 IT Field Technician at AIS, Inc. | Orland Park, Illinois, United States
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Daniel Sobieski currently serves as a Tier 2 IT Field Technician at AIS, Inc., where he plays a pivotal role in delivering high-quality technical support and ensuring optimal system performance for clients. With a strong focus on detail and a commitment to excellence, Daniel coordinates onsite support needs directly with clients and Account Managers, ensuring that all technical issues are addressed promptly and effectively. His expertise in Active Directory, Windows Server, and Microsoft SQL Server allows him to perform routine server and network maintenance, which is crucial for maintaining the integrity and reliability of client systems.
In his role, Daniel also handles escalated cases from Tier 1 technicians, utilizing his critical thinking skills to troubleshoot complex issues that require a deeper understanding of IT infrastructure. His ability to mentor other technicians not only enhances the team's overall performance but also fosters a collaborative environment where knowledge sharing is encouraged. By working closely with Project Managers, Daniel contributes to the successful completion of various projects, ensuring that all tasks are executed efficiently and align with client expectations.
Daniel's proficiency in tools such as Office 365, Microsoft Excel, and Warehouse Automation further complements his technical skill set, making him a versatile asset to AIS, Inc. His strong work ethic and quick learning ability enable him to adapt to new challenges and technologies, positioning him as a reliable and self-motivated IT professional. As he seeks to transition into an IT Application Support Specialist role, Daniel is eager to leverage his extensive experience and problem-solving capabilities to drive success for future employers.
Tier 2 IT Field Technician at AIS, Inc. in November 2023 to Present
Customer Support Manager at The Numina Group in May 2022 to August 2023
Manager of Implementations and Support at AIS - Advance Innovative Solutions, Inc in January 2021 to May 2022
Network and System Administrator at AIS - Advance Innovative Solutions, Inc in April 2016 to January 2021
Quality Control at Pilot Freight Services in July 2014 to April 2016
Shift Supervisor at Beggars Pizza in April 2011 to May 2014
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Saint Xavier University, Master's degree, August 2026
University of Illinois Chicago, Bachelor of Science, August 2026
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Service-Level Agreements (SLA)
System Administration
Active Directory
Customer Support
System Performance
Customer-Focused Service
Communication
Performance Reviews
Problem Solving
Interpersonal Communication
Service Desk
Information Technology
Critical Thinking
Troubleshooting
Team Management
Networking
Training
Technical Support
Help Desk Support
Office 365
Hyper-V
VMware vSphere
Microsoft SQL Server
Windows Server
Linux
JavaScript
Java
Warehouse Automation
Change Management
Voice over IP (VoIP)
Tier 2 Help Desk Support
Software Troubleshooting
Management
Project Management
C#
VMWare ESXi
SQL
C++
Microsoft Excel
Microsoft Word
Microsoft Office
Matlab
Aspen Plus
Office 365 Administration
Asterisk
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Discover more about AIS, Inc.What is Daniel Sobieski email address?
Email Daniel Sobieski at [email protected] and [email protected]. This email is the most updated Daniel Sobieski's email found in 2026.
What is Daniel Sobieski phone number?
Daniel Sobieski phone number is 7084764541.
How to contact Daniel Sobieski?
To contact Daniel Sobieski send an email to [email protected] or [email protected]. If you want to call Daniel Sobieski try calling on 7084764541. (updated on August 26, 2024)
What company does Daniel Sobieski work for?
Daniel Sobieski works for AIS, Inc.
What is Daniel Sobieski's role at AIS, Inc.?
Daniel Sobieski is Tier 2 IT Field Technician
What industry does Daniel Sobieski work in?
Daniel Sobieski works in the Information Technology & Services industry.
Daniel Sobieski Email Addresses
Daniel Sobieski Phone Numbers
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