Daniel H
Product Manager at Sendbird | Seoul, South Korea
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Daniel M H is a highly skilled Product Manager at Sendbird, where he plays a pivotal role in shaping the company's innovative communication solutions. Currently leading multiple product squads, Daniel specializes in B2C customer support chat products, including Sendbird Desk, the Sendbird Salesforce Connector, and the Sendbird Product Council. His strategic focus on product discovery and user experience design has enabled him to develop intuitive, scalable solutions that meet the evolving needs of modern businesses. Under his leadership, Sendbird Desk experienced a remarkable 2x increase in annual recurring revenue (ARR), scaling from $500K to $2.7M within just two years—a testament to his expertise in product growth strategies and market positioning.
Daniel’s proficiency in cross-functional team leadership and agile methodologies ensures seamless collaboration across engineering, design, and customer success teams, fostering a culture of innovation and continuous improvement. His deep understanding of market research and UX research allows him to define clear product requirements that deliver exceptional customer value. Furthermore, Daniel leverages cutting-edge generative AI tools to enhance product capabilities, streamline workflows, and personalize customer interactions, keeping Sendbird at the forefront of the industry.
With nearly a decade of experience in tech, Daniel’s comprehensive skill set—including wireframing, product launch, and bootstrapping—positions him as a key driver of Sendbird’s product strategy. His commitment to delivering impactful solutions that surpass customer expectations underscores his reputation as a forward-thinking product leader dedicated to innovation and growth in the competitive B2B communication space.
Product Manager at Sendbird in January 2020 to Present
Product Manager at HSBC in January 2018 to January 2020
Business Analyst at HedgeVista in January 2018 to January 2018
Product Manager at S-MARK in January 2016 to January 2017
Product Manager at HC Card Lab in January 2013 to January 2016
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The Hong Kong University of Science and Technology, Master of Science - MS
Korea University, Bachelor of International Studies
University of Illinois Urbana-Champaign, Bachelor of Science - BS
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Qualitative Data
Wireframing
Performance Metrics
Business Case Preparation
PMM
New Product Rollout
Problem Management
Problem Solving
Customer Value
Communication
Presentation Skills
Value Propositions
Scrum
Product Management
Cross-functional Team Leadership
Go-to-Market Strategy
Product Strategy
AI Strategy
Product Vision
Requirements Gathering
Product Development
Business Analytics
Competitive Analysis
Market Research
Business Analysis
Leadership
Market Analysis
Product Discovery
User Stories
User Interviews
QA Engineering
Product Operations
UAT Coordination
User Acceptance Testing
Quality Assurance Testing
Quality Assurance
Bootstrapping
Process improvement
Product Road Mapping
UX Research
User Experience (UX)
Defining Product Requirements
Product Marketing
Product Launch
Product Strategies
Business-to-Business (B2B)
Agile Methodologies
Analytical Skills
Generative AI
Deep Learning
Prompt Engineering
AI Builder
Multi-agent Systems
Project Management
Generative AI Tools
Change Management
Customer Support
Advertising
Digital Marketing
International Sales
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Discover more about SendbirdWhat is Daniel M H email address?
Email Daniel M H at [email protected]. This email is the most updated Daniel M H's email found in 2026.
How to contact Daniel M H?
To contact Daniel M H send an email to [email protected]. (updated on September 06, 2024)
What company does Daniel H work for?
Daniel H works for Sendbird
What is Daniel H's role at Sendbird?
Daniel H is Product Manager
What is Daniel H's Phone Number?
Daniel H's phone +44 ** **** *358
What industry does Daniel H work in?
Daniel H works in the Computer Software industry.
Daniel H Email Addresses
Daniel H Phone Numbers
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