Daniel Gerzsenyi
Manager / Product Manager - CX Airport Innovation at American Airlines | Dallas-Fort Worth Metroplex
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Daniel Gerzsenyi serves as the Manager of CX Airport Innovation at American Airlines, where he plays a pivotal role in transforming the customer experience through cutting-edge technology and innovative solutions. With a strong foundation in product management, Daniel excels at navigating complex enterprise initiatives, leveraging data-driven insights to prioritize projects that deliver maximum value. His current focus includes spearheading key projects related to Automated Identity Verification and Access Control, Turn Communication, Digital Wayfinding, and Lounge Technology, all aimed at enhancing operational efficiency and elevating the passenger experience.
Daniel's expertise in business case development and objectives and key results (OKRs) allows him to distill intricate business challenges into clear, actionable objectives. He is not only a strategic thinker but also a proactive leader who challenges the status quo by questioning outdated processes. This mindset enables him to ask, “What should be done?” rather than simply “What can be done?”—a philosophy that drives innovation and fosters a culture of continuous improvement within his team.
His skills in capital budgeting and team leadership are instrumental in aligning resources with strategic goals, ensuring that projects are not only feasible but also sustainable in the long run. Daniel’s proficiency in tools like Microsoft Excel and PowerPoint enhances his ability to present complex data and ideas in a compelling manner, facilitating informed decision-making across the organization. As he continues to lead American Airlines into the future of travel, Daniel Gerzsenyi remains committed to enhancing the customer journey through innovative technology and strategic insights.
Manager / Product Manager - CX Airport Innovation at American Airlines in November 2024 to Present
Manager / Product Manager - CX Airport Technology at American Airlines in May 2023 to November 2024
Senior Analyst / Product Manager - CX Airport Technology at American Airlines in April 2021 to May 2023
Senior Financial Analyst at American Airlines in July 2019 to April 2021
Financial Analyst at American Airlines in January 2017 to July 2019
Student at Baylor University in August 2013 to December 2016
Financial Analyst Intern at American Airlines in June 2016 to August 2016
Level 4 Associate at In-N-Out Burger in May 2014 to June 2016
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Baylor University, October 2026
Baylor University - Hankamer School of Business
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Root Cause Problem Solving
Business Case Preparation
Business Case Development
Objectives and Key Results (OKRs)
Product Management
Technology Product Development
Agile Methodologies
Team Leadership
Relationship Building
Superior Work Ethic
Operating Budgets
Capital Budgeting
Financial Reporting
Presentation Skills
Microsoft Excel
Microsoft PowerPoint
Accountability
Integrity
Apptio
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Discover more about American AirlinesWhat is Daniel Gerzsenyi email address?
Email Daniel Gerzsenyi at [email protected]. This email is the most updated Daniel Gerzsenyi's email found in 2026.
How to contact Daniel Gerzsenyi?
To contact Daniel Gerzsenyi send an email to [email protected]. (updated on September 01, 2024)
What company does Daniel Gerzsenyi work for?
Daniel Gerzsenyi works for American Airlines
What is Daniel Gerzsenyi's role at American Airlines?
Daniel Gerzsenyi is Manager / Product Manager - CX Airport Innovation
What is Daniel Gerzsenyi's Phone Number?
Daniel Gerzsenyi's phone +44 ** **** *379
What industry does Daniel Gerzsenyi work in?
Daniel Gerzsenyi works in the Airlines/Aviation industry.
Daniel Gerzsenyi Email Addresses
Daniel Gerzsenyi Phone Numbers
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