Daniel Drewyer

Daniel Drewyer, as Managing Partner at RM Morgan Associates, brings a wealth of expertise in driving operational excellence and process optimization across diverse industries. His current role involves leading strategic initiatives that enhance business performance through comprehensive workflow analysis, resource allocation, and process re-engineering. Daniel’s deep understanding of business process mapping and activity documentation enables organizations to identify inefficiencies and implement targeted improvements that yield measurable productivity gains.

At RM Morgan Associates, Daniel spearheads complex projects focused on contact center management, back-office processing improvements, and cost reduction initiatives. His proficiency as a Six Sigma Master Black Belt allows him to apply rigorous data-driven methodologies, such as process re-engineering and performance measurement, to streamline operations and optimize workforce utilization. He is adept at developing change management plans by conducting thorough staff interviews, analyzing work processes, and reviewing financial reports and activity statistics. This holistic approach ensures that process improvements are sustainable and aligned with organizational goals.

Daniel’s expertise extends to workload planning, resource scheduling, and activity definition, enabling clients to better forecast demand and allocate resources efficiently. His strategic insights into business forecasting and workload balancing help organizations improve service levels while reducing operational costs. With a DoD "Secret" clearance, he also brings valuable experience in managing sensitive projects within highly regulated environments. Overall, Daniel’s leadership in process improvement, performance measurement, and program management positions him as a trusted partner for organizations seeking to enhance operational agility and achieve long-term success.