Daneece Sheldon
Customer Success Manager at Calabrio, Inc. | Brunswick, Georgia, United States
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Daneece Sheldon serves as a Customer Success Manager at Calabrio, Inc., where her dynamic approach and passion for enhancing customer experiences shine through in every interaction. With a focus on building strong partnerships, Daneece is dedicated to ensuring that global businesses have the tools and insights necessary to leverage Calabrio’s suite of products effectively. Her expertise in customer experience management and quality assurance allows her to conduct deep dive analyses that identify opportunities for improvement, ultimately driving greater customer satisfaction and retention.
In her current role, Daneece leads key projects aimed at optimizing quality management (QM) initiatives, collaborating closely with stakeholders to close gaps in processes that may hinder customer engagement. Her analytical skills enable her to dissect complex data sets, translating findings into actionable strategies that empower clients to become Calabrio power users. By fostering a culture of continuous improvement and coaching, she equips teams with the knowledge and skills needed to maximize the utilization of Calabrio’s solutions.
Daneece’s commitment to customer success is evident in her ability to create tailored strategies that not only enhance the customer journey but also drive operational efficiency. Her leadership and coaching techniques are instrumental in nurturing a proactive mindset among clients, ensuring they are well-prepared to navigate the evolving landscape of customer experience. With a keen eye for quality and a relentless pursuit of excellence, Daneece is an invaluable asset to both Calabrio and the businesses she supports, making her a pivotal figure in the realm of customer success.
Customer Success Manager at Calabrio, Inc. in May 2021 to April 2025
Guest Experience Manager at Spirit Airlines in February 2021 to May 2021
QM & Customer Experience Supervisor at Radial Inc. in November 2016 to February 2021
Customer Service Supervisor at Radial Inc. in November 2014 to October 2016
Employee Experience Specialist at Verizon Wireless in September 2010 to May 2014
Performance Management Consultant at Verizon Wireless in May 2007 to September 2010
Federal Account Implementation Analyst at Verizon Wireless in December 2005 to May 2007
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Soft Skills
Customer Experience Analysis
Customer Support
Presentations
Quality System
Employee Engagement
Customer Experience Management
Customer Retention
Sales Operations
Build Strong Relationships
Leadership
Coaching & Mentoring
Analytical Skills
Quality Management
Quality Auditing
Customer Experience
Customer Satisfaction
Quality Assurance
Coaching
Data Analysis
Contract Management
Team Management
Customer Relationship Management (CRM)
Performance Management
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Discover more about Calabrio, Inc.What is Daneece Sheldon email address?
Email Daneece Sheldon at [email protected] and [email protected]. This email is the most updated Daneece Sheldon's email found in 2026.
How to contact Daneece Sheldon?
To contact Daneece Sheldon send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Daneece Sheldon work for?
Daneece Sheldon works for Calabrio, Inc.
What is Daneece Sheldon's role at Calabrio, Inc.?
Daneece Sheldon is Customer Success Manager
What is Daneece Sheldon's Phone Number?
Daneece Sheldon's phone (404) ***-*120
What industry does Daneece Sheldon work in?
Daneece Sheldon works in the Management Consulting industry.
Daneece Sheldon Email Addresses
Daneece Sheldon Phone Numbers
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