Dandre Newton
Tier 2 Service Desk Technician at Office of Management and Enterprise Services | Edmond, Oklahoma, United States
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Dandre Newton currently serves as a Tier 2 Service Desk Technician at the Office of Management and Enterprise Services, where he plays a pivotal role in ensuring seamless IT support for a diverse range of customers. With a strong commitment to customer satisfaction, Dandre is the first point of contact for all inbound support channels, adeptly handling inquiries, issues, and requests with a keen focus on urgency and impact. His ability to analyze customer concerns allows him to implement effective solutions swiftly, ensuring minimal disruption to operations.
In his current role, Dandre has been instrumental in several key projects aimed at enhancing the efficiency of the service desk operations. He has contributed to the development of streamlined documentation processes that improve the accuracy and speed of customer interactions, thereby elevating the overall user experience. His expertise in both Windows 7 and Windows 8 environments, coupled with his proficiency in Apple products, enables him to provide comprehensive support across various platforms, making him a versatile asset to the team.
Dandre's strong organizational skills and attention to detail are evident in his meticulous approach to data entry and problem-solving. He thrives in collaborative settings, working closely with team members to foster a culture of teamwork and shared success. As he continues to grow in his role, Dandre is dedicated to leveraging his technical skills and leadership abilities to drive improvements in service delivery and contribute to the long-term goals of the Office of Management and Enterprise Services. His commitment to professional development not only supports his aspirations for career advancement but also positions him as a valuable resource for his colleagues and clients alike.
Tier 2 Service Desk Technician at Office of Management and Enterprise Services in September 2023 to Present
Professional development at Career Break in December 2022 to August 2023
Auto & property Insurance Agent at TTEC in August 2020 to December 2022
Sand hauler at TITAN TRUCKS, INC. in July 2019 to March 2020
BPO SME for PCDM RCL/TERMS TEAMS for UHC at NTT DATA in October 2016 to September 2019
UDS DRIVER at Keurig Dr Pepper Inc. in November 2014 to August 2016
customer solutions rep IV at CSBI Group in March 2014 to October 2014
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Oklahoma State University-Oklahoma City, Business, September 2026
Putnam city west high school, September 1999 to September 2026
CourseCareers, September 2026
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Online Research
Keyword Research
English
Attention to Detail
App Store
Apple Products
Research Skills
Language Skills
Service-Level Agreements (SLA)
Resolving Issues
Ticketing Systems
IT Service Management
Password Management
Problem Solving
Leadership
Data Entry
Teamwork
Customer Satisfaction
Typing
Keyboards
Skilled Multi-tasker
Phone Etiquette
Customer Service Representatives
Customer Experience
Coverages
Communication
Technical Support
Windows
Insurance
Sales
Property and Casualty Insurance
New Business Development
Microsoft Word
Microsoft Office
Microsoft Excel
windows systems
Computer Repair
Computer Hardware
Computer Hardware Installation
Computer Hardware Troubleshooting
Computer Hardware Assembly
computer software troubleshooting and installation
CDL Class A
Windows 7
Windows XP
Windows Vista
Windows 8
Windows Services
Fashion Design
Footwear
Industrial Design
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Discover more about Office of Management and Enterprise ServicesWhat is Dandre Newton email address?
Email Dandre Newton at [email protected], [email protected] and [email protected]. This email is the most updated Dandre Newton's email found in 2026.
How to contact Dandre Newton?
To contact Dandre Newton send an email to [email protected], [email protected] or [email protected]. (updated on September 04, 2024)
What company does Dandre Newton work for?
Dandre Newton works for Office of Management and Enterprise Services
What is Dandre Newton's role at Office of Management and Enterprise Services?
Dandre Newton is Tier 2 Service Desk Technician
What is Dandre Newton's Phone Number?
Dandre Newton's phone (405) ***-*326
What industry does Dandre Newton work in?
Dandre Newton works in the Information Technology & Services industry.
Dandre Newton Email Addresses
Dandre Newton Phone Numbers
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