Dana G
Director, Customer Experience & Communication at ComplianceTech | Washington DC-Baltimore Area
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As the Director of Customer Experience & Communication at ComplianceTech, Dana G. leverages over a decade of expertise in customer service, training, and digital marketing to enhance the user experience for clients utilizing the company’s innovative web-based fair lending software solutions. In this pivotal role, Dana is dedicated to ensuring that ComplianceTech not only meets but exceeds customer expectations throughout the entire customer lifecycle. By overseeing the customer experience strategy, Dana ensures that clients receive unparalleled support and guidance in achieving their fair lending objectives and adhering to regulatory requirements.
Dana's responsibilities include conducting customized consultative sales presentations that effectively communicate the value of ComplianceTech's offerings, such as LendingPatterns™, a premier HMDA data-mining tool, and CRA Check™, a secure cloud-based solution for CRA reporting. By tailoring these presentations to the unique needs of prospects, Dana fosters strong relationships that translate into successful partnerships. Additionally, Dana provides specialized technical training and support for clients, empowering them to maximize the benefits of ComplianceTech’s automated Fair Lending, Home Mortgage Disclosure Act (HMDA), and Community Reinvestment Act (CRA) SaaS solutions.
With a keen focus on customer support, Dana utilizes skills in management, analysis, and digital marketing to develop engaging webinars and training sessions that enhance user proficiency and satisfaction. Dana’s passion for fair lending and commitment to excellence positions ComplianceTech as a trusted partner in the financial services industry, ensuring that clients are equipped with the tools and knowledge necessary to navigate the complexities of compliance effectively. Through strategic leadership and a customer-centric approach, Dana G. continues to drive impactful initiatives that solidify ComplianceTech’s reputation as a leader in fair lending solutions.
Director, Customer Experience & Communication at ComplianceTech in January 2020 to Present
Director, Business Development & Customer Relations at ComplianceTech in January 2018 to January 2020
Customer Relations Manager at ComplianceTech in February 2011 to January 2018
Stay-at-Home Mom at 🏡 in August 2002 to January 2011
Business Analyst at ComplianceTech in May 1998 to July 2002
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The George Washington University, Bachelor of Arts (BA), January 1994 to January 1998
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WordPress
Microsoft Outlook
Banking
Customer Service
Risk Management
Social Media
Financial Analysis
Marketing
CRM
Credit
Loans
Credit Risk
Financial Risk
Mortgage Lending
Customer Retention
Email Marketing
Social Media Marketing
Technical Support
Sales
Writing
Marketing Strategy
Analysis
Digital Marketing
Search Engine Optimization (SEO)
Microsoft Office
Salesforce.com
Microsoft Word
Microsoft PowerPoint
Google Ads
Training
Management
Leadership
Customer Support
Public Speaking
Business Relationship Management
Customer Service Management
Marketing Communications
Online Communications
Webinar Development
Computer Software Training
Zoho
Fair Lending Analysis
Home Mortgage Disclosure Act (HMDA) data analysis
LendingPatterns™ is a premier easy-to-use web-based, HMDA data-mining tool.
HMDA Ready™ allows you to create a submission-ready loan application register (LAR)
CRA Check™ is a secure cloud-based tool, which allows you to create, submit, or report CRA
Adobe Acrobat
Microsoft Excel
Fair Lending Magic™, a web-based fair lending software with statistics for all loan types
Fair Servicing™, a tool to ensure fair & consistent treatment during default and lost mitigation
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Discover more about ComplianceTechWhat is Dana G email address?
Email Dana G at [email protected]. This email is the most updated Dana G's email found in 2026.
What is Dana G phone number?
Dana G phone number is 202-618-7079.
How to contact Dana G?
To contact Dana G send an email to [email protected]. If you want to call Dana G try calling on 202-618-7079. (updated on February 06, 2024)
What company does Dana G work for?
Dana G works for ComplianceTech
What is Dana G's role at ComplianceTech?
Dana G is Director, Customer Experience & Communication
What industry does Dana G work in?
Dana G works in the Financial Services industry.
Dana G Email Addresses
Dana G Phone Numbers
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