Dan Muddiman, Principal Enterprise Engagement Leader at Zendesk

Dan Muddiman

Principal Enterprise Engagement Leader at Zendesk | Northampton, England, United Kingdom

Profile last verified June 2026
Computer Software Verified Profile Northampton, England, United Kingdom University of Northampton
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Personal Email

***@muddiman.net

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Phone Number

+44*****

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Dan Muddiman Socials
Dan Muddiman Work Experience

Principal Enterprise Engagement Leader at Zendesk in October 2025 - Present

Principal Engagement Manager at Zendesk in January 2019 - September 2025

Senior Engagement Manager at Zendesk in January 2017 - January 2019

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Engagement Manager at Zendesk in June 2015 - January 2017

Senior Project Manager at Worksmart Limited - Leading supplier of RegTech to the Financial Services Industry in January 2014 - May 2015

Senior Project Manager at Oracle in October 2011 - December 2013

Senior Project Manager at RightNow in April 2008 - October 2011

Senior Project Manager at Netcall in August 2007 - April 2008

Professional Services Manager at Aptean Respond in August 2004 - July 2007

Senior Technical Consultant at Aptean Respond in March 2002 - August 2004

Technical Consultant at Aptean Respond in February 2001 - March 2002

Professional Services Consultant at Aptean Respond in February 1999 - February 2001

Professional Services Consultant at Windowlink Ltd in January 1995 - February 1999

AutoCAD Draughtsman at DEANE & AMOS ALUMINIUM SYSTEMS LIMITED in January 1990 - December 1995

Dan Muddiman Education

University of Northampton, ONC, July 1990 to July 1992

Tresham College, City & Guilds (C&G), July 1992 to July 1994

Trinity Upper School, Northampton, A Level, July 1988 to July 1990

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Trinity Upper School, Northampton, AS Level, July 1988 to July 1989

Trinity Upper School Northampton, GCSE, July 1984 to July 1988

Dan Muddiman Skills
Oracle Service Cloud Software Implementation Management Zendesk Customer Service Software CX Consultant Trainer Delivery Manager Professional Services Manager Consulting Manager Microsoft SQL Server Windowlink AutoCAD Professional Services Management Professional Services Delivery Respond Netcall Queuebuster Oracle CRM Complaint Management Zendesk RightNow CRM PRINCE2 PMP SaaS Pre-sales Enterprise Software Cloud Computing Business Analysis Business Intelligence Integration Requirements Analysis Agile Methodologies Professional Services Project Management Account Management Contact Centers Software Implementation Software Project Management Project Delivery Solution Selling Management Enterprise Architecture Business Process Improvement Telecommunications Requirements Gathering Business Process Customer Experience Oracle Call Centers Customer Service CX Customer Relationship Management (CRM) Software as a Service (SaaS) Consulting
About Dan Muddiman’s Current Company
Zendesk

Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more: http://zdsk.co/46mVi8h

Discover more about Zendesk
Dan Muddiman’s Colleagues
Carolline Pinheiro

Carolline Pinheiro

Portugal

UX Researcher | UI Designer | Product Designer

Product Designer at Zendesk
(May 2024 – Present)

Kristian Greve

Kristian Greve

Spain

🌟 Workforce Engagement Management | Customer Service Optimization 🌟 Former CS professional, specialist for FR and DACH.

Customer Service Representative at foodora
(May 2026 – May 2026)

Giuseppe Cariello

Giuseppe Cariello

London, England, United Kingdom

Global Design Lead - Workplace, Events and Experiences

Global Design Lead - Workplace (acting Design Director), Events and Experiences at Zendesk
(March 2024 – Present)

Daniel Sanchez

Daniel Sanchez

Copenhagen, Capital Region of Denmark, Denmark

Senior Software Engineer [Ruby, JS]

Senior Software Engineer at Zendesk
(May 2025 – Present)

Sam Grapes

Sam Grapes

Oakington, England, United Kingdom

International Manager, Systemic Coaching Practitioner, Time-To-Think Group Facilitator, ICF ACC, Yoga Coach and soon-to-be Entrepreneur :-)

Manager, Technical Account Managers at Zendesk
(June 2021 – Present)

Mikel Imaz

Mikel Imaz

Madrid, Community of Madrid, Spain

Commercial Account Executive en @Zendesk

Commercial Account Executive at Zendesk
(July 2024 – Present)

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Frequently asked questions about Dan Muddiman

What is Dan Muddiman email address?

Email Dan Muddiman at [email protected] and [email protected]. This email is the most updated Dan Muddiman's email found in 2026.

What is Dan Muddiman phone number?

Dan Muddiman phone number is +447482235014 and +447896412849.

How to contact Dan Muddiman?

To contact Dan Muddiman send an email to [email protected] or [email protected]. If you want to call Dan Muddiman try calling on +447482235014 and +447896412849. (updated on October 31, 2025)

What company does Dan Muddiman work for?

Dan Muddiman works for Zendesk.

What is Dan Muddiman's role at Zendesk?

Dan Muddiman is Principal Enterprise Engagement Leader

What industry does Dan Muddiman work in?

Dan Muddiman works in the Computer Software industry.

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