Damion Cooley
Client Support Manager at Storopack | Middletown, Ohio, United States
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Damion Cooley is an emerging IT professional currently serving as the Client Support Manager at Storopack, where he leverages his extensive expertise in network administration and data center services to enhance client satisfaction and operational efficiency. With a solid foundation in Windows, Linux, and Red Hat distributions, Damion excels in troubleshooting complex technical issues and providing global user support. His role involves not only managing client relationships but also developing and implementing robust procedures and instructional guides for a small IT team, ensuring that everyone is equipped with the knowledge and tools necessary to deliver exceptional service.
One of Damion's key projects at Storopack has been the creation of educational materials aimed at raising employee awareness about cybersecurity. By emphasizing the importance of security protocols, he has played a pivotal role in mitigating risks and fostering a culture of security within the organization. His collaborative efforts with various teams have led to optimized performance and enhanced security measures, particularly following a recent security breach where he was instrumental in the remediation process.
Damion's proficiency in PowerShell scripting, Azure Active Directory, and Microsoft 365 products further underscores his technical capabilities, enabling him to streamline software deployment and server maintenance tasks effectively. His strong interpersonal skills and commitment to customer support have not only improved the customer experience but also strengthened teamwork within his department. As he continues to grow in his role, Damion remains dedicated to advancing his skills and contributing to the success of Storopack in an ever-evolving technological landscape.
Client Support Manager at Storopack in October 2023 to Present
Information Technology Security Specialist at Storopack in April 2022 to October 2023
Network Operations Center Engineer Team Lead at Top Gun Sales Performance in August 2020 to April 2022
Field Technician at Cfr inc in February 2020 to June 2020
Intern at Stuctured Technologies in August 2019 to October 2019
Help Desk Specialist at The Disability Network Computer Technology Center in December 2018 to June 2019
Windows Server Administrator at Baker College in December 2015 to June 2016
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Baker College, Bachelor of Science - BS, September 2026
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Systems Management
Network Security Implementation
Chrome OS
Data Entry
Information Technology Infrastructure
Computer Information Systems
Information Security
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Internet Protocol Suite (TCP/IP)
Splunk
Problem Solving
Windows 11
Powershell
Operating Systems
Microsoft Azure
Microsoft Products
Technical Support
System Administration
Network Administration
Printer Support
Software
System Deployment
Computer Hardware
Server Administration
Interpersonal Skills
Active Directory
Troubleshooting
Service Desk
Windows Server
Infrastructure
Customer Support
Software Installation
IT Operations
Customer Experience
Networking
Leadership
Teamwork
Linux
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Discover more about StoropackWhat is Damion Cooley email address?
Email Damion Cooley at [email protected] and [email protected]. This email is the most updated Damion Cooley's email found in 2026.
How to contact Damion Cooley?
To contact Damion Cooley send an email to [email protected] or [email protected]. (updated on August 25, 2024)
What company does Damion Cooley work for?
Damion Cooley works for Storopack
What is Damion Cooley's role at Storopack?
Damion Cooley is Client Support Manager
What is Damion Cooley's Phone Number?
Damion Cooley's phone (216) ***-*190
What industry does Damion Cooley work in?
Damion Cooley works in the Information Technology & Services industry.
Damion Cooley Email Addresses
Damion Cooley Phone Numbers
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