Dainisha Colon
Customer Service Support Manager at PES Solar | Sanford, Florida, United States
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Dainisha Colon serves as the Customer Service Support Manager at PES Solar, where she plays a pivotal role in enhancing the customer experience and operational efficiency within the renewable energy sector. With a strong commitment to fostering an inclusive work environment, Dainisha is dedicated to cultivating employee growth and engagement through innovative training programs. Her expertise in operations management allows her to implement Standard Operating Procedures (SOPs) that streamline processes, ensuring timely resolutions to both technical and customer service-related issues.
In her current role, Dainisha has successfully established key performance indicators (KPIs) for customer service and technical support, which have significantly improved response times and customer satisfaction rates. She oversees the handling and billing of all incoming service orders, ensuring accuracy and efficiency in operations. Dainisha's passion for mentoring and training development is evident in her approach to team leadership, where she encourages open communication and collaboration among team members.
Her proficiency in written communication and public speaking further enhances her ability to deliver high-quality training sessions that resonate with employees at all levels. By leveraging her skills in e-learning and fleet management, Dainisha not only addresses immediate customer needs but also contributes to the long-term growth and sustainability of PES Solar. As a forward-thinking problem solver, she is committed to empowering her team and creating a culture where every employee feels valued and equipped to succeed in the dynamic landscape of the solar industry.
Customer Service Support Manager at PES Solar in June 2023 to Present
Airport Tri-Brand Operations Manager at Enterprise Holdings in June 2021 to July 2022
Branch Manager at Enterprise Holdings in March 2018 to June 2021
Airport Tri-Brand Assistant Manager at Enterprise Holdings in April 2017 to March 2018
Assistant Manager at Enterprise Holdings in February 2017 to April 2017
Management Assistant at Enterprise Holdings in September 2015 to February 2017
Management Trainee at Enterprise Holdings in August 2015 to September 2016
Management Trainee (Intern) at Enterprise Holdings in May 2015 to August 2015
Resident Advisor at East Stroudsburg University in January 2014 to June 2015
Desk Receptionist at East Stroudsburg University in September 2012 to December 2013
Tutor Counselor at Upward Bound Program at East Stroudsburg University in June 2013 to August 2013
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East Stroudsburg University of Pennsylvania, Bachelor of Science (B.S.), October 2026
Whitehall-Coplay High School, High School Diploma, October 2026
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Organizational Leadership
Team Management
Business Writing
Written Communication
Presentation Coaching
Learning Management
Human Resources (HR)
Development Strategy
Learning Management Systems
E-Learning
Customer Satisfaction
Financial Analysis
Recruiting
Diversity & Inclusion
Sales Growth
Marketing Strategy
Operations Management
Coaching
Mentoring
Business Analysis
Cost Management
Training & Development
Fleet Management
Cost Control
Sales
Microsoft PowerPoint
Communication
Training
HR Policies
Team Leadership
Customer Service
Public Speaking
Time Management
Microsoft Office
Teamwork
Social Media
Spanish
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Discover more about PES SolarWhat is Dainisha Colon email address?
Email Dainisha Colon at [email protected] and [email protected]. This email is the most updated Dainisha Colon's email found in 2026.
How to contact Dainisha Colon?
To contact Dainisha Colon send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does Dainisha Colon work for?
Dainisha Colon works for PES Solar
What is Dainisha Colon's role at PES Solar?
Dainisha Colon is Customer Service Support Manager
What is Dainisha Colon's Phone Number?
Dainisha Colon's phone (305) ***-*336
What industry does Dainisha Colon work in?
Dainisha Colon works in the Education Management industry.
Dainisha Colon Email Addresses
Dainisha Colon Phone Numbers
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