Daekwon Montgomery
Client Experience Supervisor at Power Support Partners, Inc. | Atlanta, Georgia, United States
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Daekwon Montgomery serves as a Guest Services Specialist at Focus Brands LLC, where he leverages his extensive customer service experience to enhance the guest experience across multiple brands. With a strong focus on customer satisfaction, Daekwon excels in identifying, researching, and resolving complaints using various software platforms, including Punchh, GiveX, FRM, and Olo. His adeptness at data entry and analysis through tools like Medallia and Inmoment allows him to track customer feedback effectively, ensuring that insights are translated into actionable strategies for improvement.
In his role, Daekwon oversees reward programs across seven distinct brands, demonstrating his ability to manage complex projects while maintaining a keen attention to detail. His strong communication skills enable him to escalate issues to store leadership teams and management when necessary, ensuring that customer concerns are addressed promptly and effectively. Daekwon’s positive attitude and strong work ethic contribute to a collaborative environment, fostering teamwork and enhancing overall service delivery.
As he seeks to further his career in a full-time position, Daekwon is eager to apply his proven customer support abilities, negotiation skills, and deep market knowledge to drive operational excellence. His expertise in contact centers, information technology planning, and project management positions him as a valuable asset within the customer service landscape, where he continues to make a significant impact on guest satisfaction and brand loyalty at Focus Brands LLC.
Client Experience Supervisor at Power Support Partners, Inc. in June 2024 to January 2025
Senior Guest Services Specialist at Focus Brands LLC in February 2020 to May 2024
Fundraising Team Lead at Georgia Public Broadcasting in June 2019 to February 2020
Recreation Staff at Leysin American School in Switzerland in June 2016 to August 2016
Team Member at Chick-fil-A Restaurants in February 2015 to August 2016
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Georgia State University, Bachelor's degree, July 2026
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Microsoft Applications
Contact Centers
Data Analysis
Customer Support
Information Technology Planning
Data Entry
Project Management
Analytical Skills
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Discover more about Power Support Partners, Inc.What is Daekwon Montgomery email address?
Email Daekwon Montgomery at [email protected]. This email is the most updated Daekwon Montgomery's email found in 2026.
How to contact Daekwon Montgomery?
To contact Daekwon Montgomery send an email to [email protected]. (updated on September 02, 2024)
What company does Daekwon Montgomery work for?
Daekwon Montgomery works for Power Support Partners, Inc.
What is Daekwon Montgomery's role at Power Support Partners, Inc.?
Daekwon Montgomery is Client Experience Supervisor
What is Daekwon Montgomery's Phone Number?
Daekwon Montgomery's phone (404) ***-*292
What industry does Daekwon Montgomery work in?
Daekwon Montgomery works in the Information Technology & Services industry.
Daekwon Montgomery Email Addresses
Daekwon Montgomery Phone Numbers
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