Daedre Gage
Senior Customer Success Manager at Stavvy | Twin Falls, Idaho, United States
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Daedre Gage currently serves as a Senior Customer Success Manager at Stavvy, where she leverages over three decades of expertise in customer service and financial technology to drive exceptional client outcomes. In her strategic role, Daedre oversees a portfolio of large enterprise clients within the mortgage origination and servicing space, ensuring seamless onboarding, implementation, and ongoing support. Her deep understanding of mortgage software, combined with her proficiency in troubleshooting and business analysis, allows her to proactively monitor customer health and identify opportunities for process optimization and risk mitigation.
At Stavvy, Daedre plays a pivotal role in managing high-touch onboarding processes, working closely with internal account teams to align solutions with client needs and expectations. Her expertise in CRM tools and SharePoint facilitates efficient communication and documentation, ensuring transparency and accountability across all touchpoints. She is adept at fostering strong external relationships, which are critical in maintaining client satisfaction and driving business development initiatives. Her consultative approach enables her to serve as a trusted advisor, helping clients navigate complex mortgage workflows and leverage Stavvy’s innovative digital solutions to streamline their origination and servicing operations.
Daedre’s ability to analyze data and utilize analytics tools to monitor customer health allows her to take proactive measures, reducing churn and enhancing client retention. Her leadership in team performance and staff utilization ensures that her team remains agile and responsive to client needs. Overall, Daedre’s comprehensive industry knowledge, combined with her skills in account management, troubleshooting, and strategic consulting, positions her as a key driver of Stavvy’s success in delivering transformative mortgage technology solutions.
Senior Customer Success Manager at Stavvy in December 2024 to Present
SVP of Client Success at SitusAMC in November 2023 to September 2024
Delivery Lead at SitusAMC in March 2023 to November 2023
Senior Vice President of Client Services at Mortgage Cadence in January 2011 to October 2022
Senior Customer Care Manager at Mortgage Cadence in December 2007 to January 2011
Product Support Manager at Harland Financial Solutions in January 1992 to January 2007
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Customer Retention
Team Motivation
Pressure Situations
Consequence Management
External Relationships
Writing
Active Listening
Telephone Support
Support Management
Operations
Phone Etiquette
Priority Setting
Strengthening
Technology Sales
Resource Allocation
Customer Advocacy
Presentations
Presentation Skills
Partner Relationship Management
Workflow Automation
Technology Adoption
Process Evaluation
Performance Reviews
Product Demonstration
Product Adoption
Skilled Multi-tasker
Business Reviews
Product Knowledge
Originations
FinTech
Adaptation
Troubleshooting
Team Performance
Daily Operations
Creative Problem Solving
Career Path Planning
Written Communication
Transparency
Key Performance Indicators
Crisis Management
Escalations Management
Staff Utilization
Documentation
Attention to Detail
Systematic Approach
Organizational Leadership
Executive Relationships
Problem Solving
Employee Training
Training Delivery
Decision-Making
Interpersonal Skills
Client Services
Coaching
Employee Engagement
Analytical Skills
Client Development
Customer Satisfaction
Critical Thinking
Team Management
Cross-team Collaboration
Vendor Management
Process Improvement
Account Management
Project Management
Customer Service
Call Center
Change Management
Business Development
Strategic Planning
Project Planning
Quality Assurance
CRM
Team Leadership
SharePoint
Training
Salesforce.com
Business Analysis
Banking
Call Centers
B2B
Sales Operations
Business Process Improvement
Mortgage Lending
Software Documentation
Management
Product Management
Program Management
Negotiation
Team Building
Risk Management
Executive Management
Leadership
Start-ups
Customer Service Management
Strategy
Business Analytics
Software Industry
Director level
Customer Relationship Management (CRM)
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Discover more about StavvyWhat is Daedre Gage email address?
Email Daedre Gage at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Daedre Gage's email found in 2026.
What is Daedre Gage phone number?
Daedre Gage phone number is 2066604460.
How to contact Daedre Gage?
To contact Daedre Gage send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Daedre Gage try calling on 2066604460. (updated on May 17, 2025)
What company does Daedre Gage work for?
Daedre Gage works for Stavvy
What is Daedre Gage's role at Stavvy?
Daedre Gage is Senior Customer Success Manager
What industry does Daedre Gage work in?
Daedre Gage works in the Computer Software industry.
Daedre Gage Email Addresses
Daedre Gage Phone Numbers
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