Cynthia Aspacio
Operations Coordinator at Capital One | Soledad, California, United States
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Cynthia Aspacio is an accomplished Operations Coordinator at Capital One, where she leverages her extensive expertise in customer service and operational efficiency to enhance the overall customer experience. With a proven track record of dependability and a strong work ethic, Cynthia excels in managing multiple priorities while maintaining a focus on quality and accuracy. Her role encompasses a variety of critical functions, including quality assurance, special handling of customer inquiries, and effective problem resolution, all of which contribute to the bank's commitment to world-class customer service.
Cynthia is currently spearheading key projects aimed at improving customer satisfaction and advocacy within the organization. By implementing streamlined processes and fostering a culture of continuous improvement, she has successfully enhanced operational workflows, enabling her team to respond to customer needs more effectively. Her outstanding interpersonal communication skills allow her to build strong relationships with both customers and colleagues, ensuring that every interaction is handled with care and professionalism.
In addition to her project planning capabilities, Cynthia is highly resourceful, employing her time management skills to juggle competing demands in a fast-paced call center environment. Her attention to detail and thoroughness not only ensure compliance with all procedures and quality requirements but also instill confidence in her team and clients alike. As a dedicated professional, Cynthia takes immense pride in her work, consistently striving to exceed expectations and deliver exceptional results that align with Capital One's mission of providing unparalleled customer service.
Operations Coordinator at Capital One in April 2003 to Present
Sr. Vault Clerk at Household Credit Services in October 1994 to April 2003
Sr. Collections Specialist at Household Credit Services in May 1989 to October 1994
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Financial Services
Credit Risk
Financial Risk
Process Improvement
Customer Service
Customer Service Operations
Customer Satisfaction
Customer Advocacy
Customer Escalation Management
Escalation Resolution
World Class Customer Service
Multiple Priorities
Handle Confidential Information
Positive Can-do Attitude
Flexible to Change
Organized Multi-tasker
Great communications skills
Learning Quickly
Dependable Team Player
Outstanding interpersonal communication skills
Highly responsible
Highly resourceful
Always Punctual
Banking
Project Planning
Call Centers
Time Management
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Discover more about Capital OneWhat is Cynthia Aspacio email address?
Email Cynthia Aspacio at [email protected]. This email is the most updated Cynthia Aspacio's email found in 2026.
How to contact Cynthia Aspacio?
To contact Cynthia Aspacio send an email to [email protected]. (updated on September 07, 2024)
What company does Cynthia Aspacio work for?
Cynthia Aspacio works for Capital One
What is Cynthia Aspacio's role at Capital One?
Cynthia Aspacio is Operations Coordinator
What is Cynthia Aspacio's Phone Number?
Cynthia Aspacio's phone (213) ***-*788
What industry does Cynthia Aspacio work in?
Cynthia Aspacio works in the Financial Services industry.
Cynthia Aspacio Email Addresses
Cynthia Aspacio Phone Numbers
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