Ct Choi

Q: What is Ct Choi email address?

Email Ct Choi at choitszshing@gmail.com and ct_choi@cathaypacific.com. This email is the most updated Ct Choi's email found in 2026.

Q: How to contact Ct Choi?

To contact Ct Choi send an email to choitszshing@gmail.com or ct_choi@cathaypacific.com. (updated on March 18, 2025)

Service Operations Analyst at Cathay Pacific | Hong Kong, Hong Kong SAR

About Ct Choi

Ct Choi currently serves as a Service Operations Analyst at Cathay Pacific Airways, where he plays a pivotal role in ensuring the seamless delivery of airline services through advanced incident management and operational excellence. Leveraging his extensive certifications in PMP, ISC2, and ITIL4, Ct Choi brings a structured, process-driven approach to managing complex service environments within the aviation industry. His expertise is particularly evident in his work within the Command Center of Cathay Pacific (ITCC), where he monitors real-time operational data, swiftly identifies potential disruptions, and coordinates cross-functional teams to implement effective resolutions.

In addition to his core responsibilities, Ct Choi actively contributes to the Incident Response Team (IRT) and the Computer Security Incident Response Team (CSIRT), focusing on cybersecurity incident management and digital threat mitigation. His proficiency with tools such as ServiceNow, JIRA, and Microsoft Excel enables him to streamline incident tracking, root cause analysis, and reporting processes, ensuring compliance with industry standards like ITIL4. Furthermore, his skills in SQL and Postman API facilitate data-driven decision-making and automation of routine tasks, enhancing operational efficiency.

With a keen understanding of digital supply chains and OTT content delivery, Ct Choi supports Cathay Pacific’s strategic initiatives to optimize passenger experience and operational resilience. His ongoing engagement with Google Cloud and cloud-based solutions underscores his commitment to leveraging cutting-edge technology for aviation service excellence. Overall, Ct Choi’s blend of project management expertise, cybersecurity acumen, and industry-specific knowledge positions him as a vital contributor to Cathay Pacific’s mission of delivering safe, reliable, and innovative air travel services.

Ct Choi Work