Craig Macdonell

Bmore Technology is a veteran-owned technology management and business process improvement company. Since 2004, we have helped small and midsize businesses get more out of the technology they already pay for. Founded by James Merritt, a U.S. Army veteran, and Steve Sexton, we work from offices in Nottingham, Maryland and Pawleys Island, South Carolina. We serve clients from Harford County to Frederick County and down to Northern Virginia, from Charleston to Myrtle Beach, and across the United States. WHAT WE DO Fully managed and co-managed IT support Layered cybersecurity with 24/7 monitoring Microsoft 365 and Azure cloud services Data backup and disaster recovery Vendor management Technology strategy and planning Business process improvement Business phone and internet solutions HOW WE WORK We are a managed services partner, not a break-fix vendor. Our team is organized into dedicated functions for support, professional services, technical alignment, and strategic planning, so your environment is never dependent on one person. Our service desk leads with Tier 2 first response. The person who answers can begin troubleshooting immediately instead of taking notes and passing you along. Every client environment is reviewed against our best-practice standard each quarter, and your strategic advisor keeps your roadmap aligned with where the business is heading. WHO WE WORK WITH Construction, professional services, healthcare, legal, finance and accounting, nonprofits, and education. Most clients have 25 to 250 employees and depend on technology that has to work. RECOGNITION Named to the MSP 501 list of the world's top managed service providers in 2025 and 2026. BBB accredited with an A+ rating. Recognized with a Maryland Governor's Citation for customer service and voted Best Managed IT Service in the Georgetown Times readers' choice awards four years running. Teamwork. Reliability. Integrity. Solutions. Growth. Twenty years on, these still decide how we work.