Craig Dimitroff
Tecnical Support Specialist at Hayward Pools Canada | Greater Toronto Area, Canada
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Craig Dimitroff serves as a Technical Support Specialist at Hayward Pools Canada, where he leverages his extensive customer service experience and leadership skills to enhance the overall customer experience. In this role, Craig is responsible for providing comprehensive technical support to both consumers and dealers across Canada, ensuring that any issues related to pool equipment and technology are addressed promptly and effectively. His expertise in troubleshooting allows him to identify and resolve problems efficiently, providing warranty repairs and tailored solutions that meet the needs of both retailers and end users.
With a background in supervising teams of over 20 individuals, Craig excels in managing diverse workforces, including both unionized and non-unionized employees. His strong leadership capabilities are complemented by his commitment to change management, which has been pivotal in adapting to the rapidly evolving landscape of pool technology. Craig's willingness to learn and embrace new technologies not only enhances his own skill set but also fosters a culture of innovation within his team.
Key projects that Craig has undertaken include the implementation of streamlined processes for technical support inquiries, which have significantly improved response times and customer satisfaction rates. His proficiency in networking and operations management ensures that he can effectively collaborate with various departments to optimize service delivery. As a passionate advocate for customer service excellence, Craig continues to drive initiatives that enhance the user experience, making him an invaluable asset to Hayward Pools Canada and the broader pool industry.
Tecnical Support Specialist at Hayward Pools Canada in April 2018 to Present
Quality Control Specialist at Hafele Canada in October 2013 to March 2018
Technical Service Representative at Elster in October 2012 to October 2013
Coordinator at Olameter Inc in January 2001 to October 2011
Assistant Billing Supervisor at Stoney Creek Hydro in March 1993 to January 2000
Itron Consultant at Utility Reading & Billing in May 1986 to March 1993
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Concordia University, July 1985 to July 1986
University of Central Florida, July 1983 to July 1984
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Change Management
Supervisory Skills
Team Building
Energy
Networking
Team Leadership
Troubleshooting
Customer Service
Process Improvement
Project Planning
Time Management
Water
Procurement
Invoicing
Accounting
Contract Management
Accounts Receivable
Operations Management
Technical Support
Accounts Payable
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What is Craig Dimitroff email address?
Email Craig Dimitroff at [email protected]. This email is the most updated Craig Dimitroff's email found in 2026.
How to contact Craig Dimitroff?
To contact Craig Dimitroff send an email to [email protected]. (updated on October 01, 2024)
What company does Craig Dimitroff work for?
Craig Dimitroff works for Hayward Pools Canada
What is Craig Dimitroff's role at Hayward Pools Canada?
Craig Dimitroff is Tecnical Support Specialist
What is Craig Dimitroff's Phone Number?
Craig Dimitroff's phone (416) ***-*421
What industry does Craig Dimitroff work in?
Craig Dimitroff works in the Wholesale industry.
Craig Dimitroff Email Addresses
Craig Dimitroff Phone Numbers
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