Craig B
Director & Chief of Staff, Technology Operations & Services at Merck | New York City Metropolitan Area
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Director & Chief of Staff, Technology Operations & Services at Merck in April 2024 to Present
Director, IT Technology Partnership at Merck in September 2022 to September 2024
Director, AMS Enterprise IT at Merck in October 2018 to September 2022
Director, AMS Operations Management at Merck in April 2015 to October 2018
Assoc. Director, Global ERP Operations at Merck in January 2008 to March 2015
Sr. Analyst, IT Global Support Services at Merck in August 2005 to December 2007
Performance Management Analyst, US Help Desk at Merck in June 2004 to July 2005
Analyst, US Help Desk at Merck in March 2001 to May 2004
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Stevens Institute of Technology, MS, January 2003 to January 2005
Rutgers, The State University of New Jersey-New Brunswick, BA, January 1993 to January 1997
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DevOps
Key Performance Indicators
IT Transformation
Customer Satisfaction
Continuous Improvement
Scrum
Call Center Development
Strategy
Business Process Design
IT Operations
Agile Methodologies
Customer Service Management
Operations Management
Contact Centers
IT Management
Communication
ITIL
Six Sigma
Cross-functional Team Leadership
Business Analysis
Process Improvement
Business Process Improvement
SDLC
Vendor Management
Change Management
SAP
Business Intelligence
Project Portfolio Management
Visio
Project Management
Data Analysis
Pharmaceutical Industry
SharePoint
Quality Assurance
Program Management
Business Process
IT Strategy
Leadership
Performance Management
PMO
Project Planning
Team Leadership
IT Service Management
PMP
ERP
Analysis
Software Documentation
SAP Products
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Discover more about MerckWhat is Craig B email address?
Email Craig B at [email protected] and [email protected]. This email is the most updated Craig B's email found in 2026.
What is Craig B phone number?
Craig B phone number is 6314455675.
How to contact Craig B?
To contact Craig B send an email to [email protected] or [email protected]. If you want to call Craig B try calling on 6314455675.
What company does Craig B work for?
Craig B works for Merck
What is Craig B's role at Merck?
Craig B is Director & Chief of Staff, Technology Operations & Services
What industry does Craig B work in?
Craig B works in the Information Technology & Services industry.
Craig B Email Addresses
Craig B Phone Numbers
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