Cord Willden
Practice Underwriting Operations Manager at Cherry | Greater Houston
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Cord Willden serves as the Manager of Practice Underwriting at Cherry, where he leverages his extensive experience in the Fintech and Banking services industry to drive innovation and efficiency within the underwriting process. With a strong foundation in underwriting strategy and implementation, Cord leads a high-performing team of Practice Underwriters, ensuring that they not only meet but exceed performance benchmarks. His role is pivotal in partnering with the Risk department to build and refine underwriting policies that align with industry standards and best practices.
One of Cord's key projects involves the design and implementation of underwriting automation, a critical initiative aimed at streamlining processes and enhancing the overall experience for practices seeking to partner with Cherry. By collaborating closely with Product and Engineering teams, he is at the forefront of integrating advanced technology solutions that facilitate faster decision-making and improve operational efficiency. His meticulous attention to detail ensures that every aspect of the underwriting process is optimized, ultimately leading to higher customer satisfaction and improved Net Promoter Scores.
In addition to his technical expertise, Cord excels in vendor management and project implementation, skills that are essential in navigating the complexities of Business Process Outsourcing (BPO). His leadership fosters an environment of continuous improvement, empowering his team to innovate and adapt in a rapidly evolving industry. With a commitment to enhancing customer experience and a strategic approach to performance management, Cord Willden is not only a key player at Cherry but also a thought leader in the underwriting domain.
Practice Underwriting Operations Manager at Cherry in April 2024 to Present
SR Business Analyst, Money/Bank Operations at SoFi in January 2023 to April 2024
Business Analyst, Credit Card Operations at SoFi in October 2020 to January 2023
Manager, SoFi Money at SoFi in September 2019 to October 2020
Operations Team Lead at SoFi in March 2019 to September 2019
Student/Personal loan underwriter III at SoFi in August 2018 to March 2019
Student/Personal loan underwriter I at SoFi in February 2018 to August 2018
Project Supervisor at Painter Building Inc in February 2015 to June 2018
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Western Governors University, October 2026
University of Utah
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Recruiting
Underwriting
Business Analytics
Vendor Management
Third-Party Vendor Management
Data Analytics
Zendesk
Snowflake Cloud
Tableau
Jira Service Desk
Stakeholder Engagement
Decision-Making
Problem Solving
Strategic Planning
Project Implementation
Critical Thinking
Performance Management
Performance Metrics
Consumer Lending
Stakeholder Management
Key Performance Indicators
Jira
Data Analysis
Microsoft Office
Customer Satisfaction
Coaching
Training
Team Leadership
Customer Experience
Business Process Outsourcing (BPO)
Net Promoter Score
Comfortable multitasking and managing multiple projects simultaneously.
Meticulous attention to detail.
Project Management
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Discover more about CherryWhat is Cord Willden email address?
Email Cord Willden at [email protected]. This email is the most updated Cord Willden's email found in 2026.
What is Cord Willden phone number?
Cord Willden phone number is 8013673730.
How to contact Cord Willden?
To contact Cord Willden send an email to [email protected]. If you want to call Cord Willden try calling on 8013673730. (updated on September 06, 2024)
What company does Cord Willden work for?
Cord Willden works for Cherry
What is Cord Willden's role at Cherry?
Cord Willden is Practice Underwriting Operations Manager
What industry does Cord Willden work in?
Cord Willden works in the Financial Services industry.
Cord Willden Email Addresses
Cord Willden Phone Numbers
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