Cooper Olson
Client Experience Manager, Enterprise at Sequoia Consulting Group | Fort Collins, Colorado, United States
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As the Client Experience Manager at Sequoia Consulting Group, Cooper Olson plays a pivotal role in enhancing client satisfaction and driving operational efficiency within the organization. With a strong focus on people-first companies, Cooper is dedicated to streamlining processes that unify benefits, HR, retirement, and insurance services. His expertise in cross-functional collaboration enables him to effectively communicate across various departments, ensuring that client needs are met with precision and care.
Cooper's current projects involve the development of key performance indicators (KPIs) that not only track the progress of successful implementations but also provide actionable insights for continuous improvement. By leveraging his skills in project planning and account management, he has been instrumental in launching initiatives that enhance the overall client experience. His ability to manage multiple lines of communication and foster strong relationships with stakeholders has proven invaluable in navigating the complexities of the SaaS landscape.
In addition to his project management capabilities, Cooper is adept at utilizing Microsoft Office tools to create comprehensive reports and presentations that showcase the value of Sequoia's services. His commitment to workers' compensation and management best practices ensures that clients receive tailored solutions that align with their unique business objectives. As a passionate leader, Cooper Olson is not only focused on the immediate needs of clients but is also dedicated to fostering a culture of innovation and excellence within Sequoia Consulting Group, ultimately driving growth and success for both the company and its clients.
Client Experience Manager, Enterprise at Sequoia Consulting Group in August 2021 to Present
Director of Operations, Hypur Pay at Hypur Inc. in March 2020 to August 2021
Account Manager at Hypur Inc. in September 2019 to March 2020
Partner Operations Specialist at daVinci Payments in June 2019 to September 2019
Partner Operations Coordinator at daVinci Payments in November 2017 to May 2019
Account Manager at Contempo Card Company in June 2016 to November 2017
Licensed Property Manager at Plum Property Management in October 2013 to December 2015
Human Resources Generalist at CrossCom in March 2010 to September 2013
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University of Illinois at Chicago, BA, January 2008 to January 2011
Harper College, Business, January 2007 to January 2008
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Interpersonal Skills
Project Management
Communication
Teamwork
Insurance
Analytical Skills
Business Process Improvement
Customer Experience
Customer Satisfaction
Client Accounts
Multi-line Phone
Phone Etiquette
File Management
Employee Benefits
Telecommunications Billing
Servers
Employee Handbooks
Filing
Employee Relations
Workers Compensation
Benefits Administration
Management
Software Documentation
Onboarding
Human Resources
Microsoft Office
Copying
Skilled Multi-tasker
Events Coordination
Time Management
Team Management
Customer Service
Project Planning
Event Planning
Sales
Strategic Planning
Leadership
Microsoft Excel
Networking
Process Improvement
Team Leadership
Training
Training & Development
Meeting Scheduling
Calendars
Employee Orientations
Team Building
Account Management
Business Analysis
Software as a Service (SaaS)
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Discover more about Sequoia Consulting GroupWhat is Cooper Olson email address?
Email Cooper Olson at [email protected] and [email protected]. This email is the most updated Cooper Olson's email found in 2026.
How to contact Cooper Olson?
To contact Cooper Olson send an email to [email protected] or [email protected].
What company does Cooper Olson work for?
Cooper Olson works for Sequoia Consulting Group
What is Cooper Olson's role at Sequoia Consulting Group?
Cooper Olson is Client Experience Manager, Enterprise
What is Cooper Olson's Phone Number?
Cooper Olson's phone (303) ***-*201
What industry does Cooper Olson work in?
Cooper Olson works in the Marketing & Advertising industry.
Cooper Olson Email Addresses
Cooper Olson Phone Numbers
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