About Turkcell

Turkcell is a converged telecommunication and technology services provider, founded and headquartered in Turkey. It serves its customers with voice, data, TV and value-added consumer and enterprise services on mobile and fixed networks.Turkcell's shares have been traded on the Borsa Istanbul (BIST) and New York Stock Exchanges (NYSE) since July 11, 2000, and it is the only Turkish company to be listed on the latter exchange. Turkcell is also quoted on the Borsa Istanbul Sustainability Index.

Turkcell’s target has been to become an integrated communication and technology services player in the region, operating a converged mobile and fixed network platform and offering a wide range of innovative products and services. Turkcell believes that it is important to offer our consumer and corporate customers the full range of our mobile, fixed and broadband services to meet their expectations.

Turkcell also has investments abroad. KKTCell, a 100%-owned subsidiary of Turkcell, was established in 1999 and operates within the framework of a revenue-sharing agreement with the Telecommunications Authority of the Turkish Republic of Northern Cyprus. lifecell, a company in Ukraine in which Turkcell holds a 100% stake, began operating in February 2005. Turkcell also acquired an 80% stake in BeST from the State Committee on Property of the Republic of Belarus in 2008. Turkcell has been present in Germany with the Turkcell Europe brand since 2011, and continues operations in that country through a marketing partnership with a subsidiary of Deutsche Telecom.

Turkcell, with its wide coverage area and diverse range of services abroad, is therefore, able to provide its subscribers with mobile communication services, both in Turkey and around the world.

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Website
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Employees
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Industry
Telecommunications
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Location
Turkcell Kucukyali Plaza Aydinevler Mah. Ofis Park B Blok, Maltepe, Istanbul, Turkey 34854, TR
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Keywords
Information And Communications Technology, Cloud Computing, Telecommunication, Vas

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Frequently Asked Questions about Turkcell

Who is the CEO of Turkcell?

Berkay Yilmaz is the CEO of Turkcell.

Who are the decision makers in Turkcell?

The decision makers in Turkcell are Asil Ferman, Elif Ozturk, Ender Kemal, etc. Click to Find Turkcell decision makers emails.

What types of mobile services does Turkcell offer?

Turkcell provides a wide range of mobile services including voice calls, SMS, mobile internet, and various data packages. Customers can choose from prepaid and postpaid plans tailored to their usage needs. Additionally, Turkcell offers value-added services (VAS) such as music streaming, video on demand, and mobile banking to enhance the user experience.

How does Turkcell support businesses with its technology solutions?

Turkcell offers a comprehensive suite of technology solutions for businesses, including cloud computing services, IoT (Internet of Things) solutions, and enterprise mobility management. These services are designed to help businesses improve efficiency, enhance connectivity, and leverage data analytics for better decision-making. Turkcell also provides customized solutions for various industries such as healthcare, finance, and transportation.

What is Turkcell's approach to cloud computing?

Turkcell's cloud computing services are designed to provide scalable and secure solutions for both individuals and businesses. The company offers Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) options. This allows customers to host applications, store data, and run business operations in a flexible and cost-effective manner, with a focus on high availability and data security.

Can I watch TV through Turkcell's services?

Yes, Turkcell offers a TV service that allows customers to access a wide range of channels and on-demand content. This service can be accessed via mobile devices, tablets, and smart TVs. Subscribers can enjoy live broadcasts, catch-up TV, and various entertainment options, making it a convenient choice for viewers who want to watch their favorite shows anytime, anywhere.

What kind of customer support does Turkcell provide?

Turkcell provides comprehensive customer support through multiple channels. Customers can reach out via phone, online chat, or visit physical stores for assistance. The company also has a robust online help center where users can find FAQs, troubleshooting guides, and service information. Additionally, Turkcell offers a mobile app that allows customers to manage their accounts, check usage, and get support easily.

How does Turkcell ensure the security of its services?

Turkcell prioritizes the security of its services by implementing advanced security measures such as encryption, firewalls, and intrusion detection systems. The company regularly conducts security audits and updates its systems to protect against potential threats. Furthermore, Turkcell complies with international data protection regulations to ensure that customer data is handled securely and responsibly.

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