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Travala.com

Founded in 2017, Travala.com has grown from a small start-up to the world’s leading blockchain-based travel booking platform trusted by thousands of customers worldwide as their preferred online travel agency. At Travala.com, we connect travellers with one of the world’s largest selection of incredible places to stay, including everything from hotels, apartments, villas and hostels to 5-star luxury resorts. The Travala.com platform currently offers 2,200,000+ properties covering 90,124 destinations in 230 countries and territories, and with prices up to 40% cheaper than mainstream travel booking platforms. We have successfully created a frictionless travel booking experience that incorporates next generation blockchain technology and tokenised incentives. By introducing cutting edge user experience and multiple cryptocurrency and traditional payment options alongside benefits tied to our proprietary cryptocurrency AVA, our customers know they are booking with a platform of the future with transparent pricing and backed up by our Best Price Guarantee. The Travala.com value proposition is bolstered by AVA. As the native cryptocurrency of the platform, AVA can be used for payments, receiving and redeeming loyalty rewards, refunds, and as a store of value, among several other use cases. Founded by a team of seasoned travel, fintech and blockchain industry experts, Travala.com’s mission is to bring to the travel industry as a whole transparent pricing, innovation, authentic truth, enhanced security, and efficient stakeholder interaction.

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Travel Arrangements 97 Employees Found Founded 2017 12832 Similar Companies
97 Employees Found
87% Email Coverage
$7.1M Est Revenue
1 Office HQ
12832 Similar Companies
Sep '26 Last Verified

Travala.com Technology Stack

Drip

Drip is a powerful email marketing automation platform designed to help businesses create personalized customer journeys, increase engagement, and boost sales through targeted, automated email campaigns.

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Rapleaf

Rapleaf is a data analytics platform that provides insights into consumer behavior by aggregating and analyzing online and offline data, helping businesses enhance targeting, personalization, and marketing strategies.

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LiveRamp

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MailChimp SPF

Mailchimp SPF is a DNS record that authorizes Mailchimp to send emails on your behalf, helping improve email deliverability and prevent spam or spoofing by verifying your domain's legitimacy.

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Hotjar

Hotjar is an analytics and feedback tool that provides website heatmaps, visitor recordings, and surveys to help businesses understand user behavior and improve website experience.

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LiveChat

Livechat is a real-time messaging tool that enables businesses to communicate instantly with website visitors, providing support, answering questions, and enhancing customer experience for increased engagement and satisfaction.

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Frequently asked questions about Travala.com

Who is the CEO of Travala.com?

Juan Otero is the CEO of Travala.com.

Who are the decision makers in Travala.com?

The decision makers in Travala.com are Juan Otero, Sam Woollard, Subhanshu Saxena, etc. Click to Find Travala.com decision makers emails.

What types of bookings can I make on Travala.com?

Travala.com offers a wide range of booking options, including hotel reservations, tour bookings, and property exchanges. You can search for accommodations in various categories, from budget to luxury hotels, and also book unique experiences and tours in your desired destination. The platform is designed to cater to all types of travelers, whether you're looking for a weekend getaway or an extended vacation.

How does Travala.com ensure the security of my transactions?

Travala.com prioritizes the security of its users' transactions by utilizing advanced blockchain technology. This ensures that all payment processes are secure and transparent. Additionally, the platform employs SSL encryption to protect your personal and financial information during transactions. Travala.com also partners with reputable payment gateways to provide multiple secure payment options, including cryptocurrencies.

Can I use cryptocurrencies to book my travel on Travala.com?

Yes, Travala.com is a pioneer in integrating cryptocurrency payments into the travel booking experience. The platform accepts a variety of cryptocurrencies, including Bitcoin, Ethereum, and many others, allowing you to book hotels, tours, and other travel services using digital currencies. This feature caters to the growing demand for crypto-friendly travel solutions and provides users with more flexibility in their payment options.

What is the cancellation policy for bookings made through Travala.com?

The cancellation policy for bookings on Travala.com varies depending on the specific hotel or tour provider. Each listing includes detailed information about the cancellation terms, which can range from flexible to strict policies. It is important to review these terms before completing your booking. If you need to cancel a reservation, you can do so through your account on the platform, and any applicable refunds will be processed according to the provider's policy.

Does Travala.com offer customer support for travelers?

Yes, Travala.com provides comprehensive customer support to assist travelers with their bookings and inquiries. The support team is available 24/7 through various channels, including live chat, email, and a dedicated help center. Whether you have questions about your reservation, need assistance with a payment, or require help during your travels, the customer support team is ready to assist you.

How can I earn rewards or discounts on Travala.com?

Travala.com offers a rewards program that allows users to earn AVA tokens for every booking made on the platform. These tokens can be redeemed for discounts on future bookings, providing an incentive for repeat customers. Additionally, the platform frequently runs promotional campaigns and offers special discounts, so it's a good idea to subscribe to their newsletter or follow them on social media to stay updated on the latest deals and offers.

What is Travala.com Contact number?

You can contact Travala.com at 02032398233. For faster support, we recommend reaching out via email or the contact form on their website.