Topaz Services logo

Topaz Services

Topaz Services is more than a voice reservations center; we are a hotel’s partner in providing Genuine Hospitality with Genuine People. We understand that each guest deserves an amazing and unique experience and that starts with booking their stay. WHAT WE DO: 🏨 Our Reservation Sales Agents act as an extension of a hotel’s in-house team, allowing the front desk to focus on the guests in front of them. 🏨 Answer calls 24/7/365- Callers will always reach a highly trained, friendly agent, ready to welcome your future guest by focusing solely on them. 🏨 Convert calls into booking by creating a genuine connection with callers- our conversion rate is 90% of bookable calls. 🏨 Have knowledge of a hotel’s unique brand and story; our Reservation Sales Agents can answer questions about what is open in the area as well as what amenities they are sure to enjoy. RESERVATION TECHNOLOGY SERVICES: ✅ Our C5 Universal Call Center Agent Interface easily integrates into popular CRS systems. ✅ C5 encourages a more curated way of presenting information to an agent allowing for a quick response to questions from your caller. TESTIMONIALS: "We chose Topaz because the company holds a high priority on quality customer service and relationships. In addition, Topaz’s successful efforts in call conversion consistently brings more revenue to our bottom line." Bashar Wali, Provenance Hotels "Topaz Services has proven to be an invaluable partner with a significant contribution to the success of our property. Their ability to adapt to the unique needs of our property is unparalleled." Gary Glodowski, Sydell Group HOTEL PARTNERS: Pacifica Hotels, Provenance Hotels, Luxe Hotels, joie de vivre Hotels, Point Hospitality, Proper Hotels, Kimpton Hotels CONTACT: http://topazservices.com 877-474-2525

Free account • No credit card • 5 profiles/day

Hospitality 34 Employees Found Mill Valley, United States Founded 1986 93932 Similar Companies
34 Employees Found
93% Email Coverage
$22.7M Est Revenue
2 Office HQ
93932 Similar Companies

Topaz Services – Company Information

Hospitality
Founded 1986
Mill Valley, CA, US
877-474-2525
Hospitality Management Revenue Management Adaptability Contact Center Hospitality Technology Effective Communication Customer Service Call Center Voice Services Booking Engine Senior Communities Flexible Overflow Voice Reservations Sales Conversion Reservation Services Reservation Sales Agents

Frequently asked questions about Topaz Services

What is Topaz Services email format?

The widely used Topaz Services email format is {first_initial}{last} (e.g. jsmith@topazservices.com) with 75.00% adoption across the company.

What is Topaz Services customer service number?

To contact Topaz Services customer service number call here 877-474-2525. To contact Topaz Services customer service number in your country click here to find.

Who are the decision makers in Topaz Services- Hotel Contact Center?

The decision makers in Topaz Services- Hotel Contact Center are Arnold Bernabe, etc. Click to Find Topaz Services- Hotel Contact Center decision makers emails.

How can I contact Topaz Services for inquiries about their hospitality solutions?

You can reach Topaz Services by visiting their website and using the contact form provided. Alternatively, you can call their customer service number listed on the site for immediate assistance regarding their hospitality management and reservation services.

What types of industries does Topaz Services support?

Topaz Services primarily supports the hospitality industry, including hotels and senior communities. They specialize in providing tailored voice reservation services and revenue management solutions to enhance guest experiences and optimize bookings.

Is there a directory of staff members available at Topaz Services?

While Topaz Services does not publicly list a staff directory, you can inquire about specific team members or departments by contacting their customer service. They are committed to providing personalized assistance to meet your needs.

What services does Topaz Services offer to enhance customer experience?

Topaz Services offers a range of solutions including voice reservations, overflow call handling, and effective communication strategies. Their focus on genuine hospitality ensures that each guest receives personalized attention from knowledgeable reservation agents.

How does Topaz Services ensure effective communication with guests?

Topaz Services prioritizes effective communication through trained reservation sales agents who are skilled in customer service. They utilize advanced technology and adaptable strategies to ensure that every guest interaction is seamless and satisfying.

Can I get assistance with booking through Topaz Services?

Yes, Topaz Services provides comprehensive reservation services, including assistance with booking stays. Their dedicated reservation sales agents are available to help you navigate the booking process and ensure a smooth experience tailored to your needs.

What is Topaz Services Contact number?

You can contact Topaz Services at 877-474-2525. For faster support, we recommend reaching out via email or the contact form on their website.