The Pets'n'Vets Family

The Pets‘n’Vets Family of Practices is a small, close-knit and friendly partnership of local vets with surgeries in Glasgow and East Kilbride. What exactly is the Pets‘n’Vets ethos and style of veterinary care? Partner, Oliver Jackson, explains: “Pets‘n’Vets is an entirely locally owned business. “Ivor, Ross and I understand our community, its needs, its sense of humour, and its pragmatic desire to have the proper care for its pets at a sensible cost. We share this no-nonsense approach and it forms the core of how we approach our business. “Although we all have experience working in veterinary surgeries throughout the United Kingdom, we have always found that clients from the areas we serve – around Glasgow and beyond – appreciate our desire to provide treatment that best fits their particular pets, and we work in conjunction with owners to provide the best, most appropriate care. “Our vets also appreciate that at our practices we are vets, not salesmen; they do not and will not work to incentives or targets, and we resist hard veterinary selling from suppliers – nor do we indulge in it ourselves. You will not find huge sales stands in our waiting rooms; waiting rooms are for the owners and their pets. We have found that this makes the relationship between ourselves and our clients very clear; any medication, treatment, ointment, shampoo, tablet, food, remedy that is recommended by any one of our team, is recommended specifically and only for the benefit of your particular pet. “We are incredibly proud and protective of our excellent reputation, so we continually invest in equipment and training for our staff. Our very talented vets and nurses keep their skills right up to date, allowing us to undertake, where appropriate, some of the most complex veterinary procedures. We find that by keeping things local and wherever possible in-house, we can keep the costs for our clients as low as possible.”