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51-200 employees
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outsourcing/offshoring
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Oriel House,Richmond,Surrey,United Kingdom
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The Listening Company, which became part of Serco in March 2011, is an award-winning customer communications outsourcer. With 4,000 employees spread across 8 locations, we use a range of services and insights to guide long-term, profitable brand relationships and improve customers’ lifetime value. At the heart of our offering is epiCentre – a multi-communication platform that combines email, phone and internet and helps us manage over 60 million conversations a year. We are the fastest growing contact centre in our sector, growing 40% year on year for the last five years. We survey our clients regularly and have a Net Promoter Score™ of 36.
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The Listening Company Email Formats | Example Email Formats | Percentage |
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{first}{last} | [email protected] |
83.33%
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The widely used The Listening Company email format is {first}{last} (e.g. [email protected]) with 83.33% adoption across the company.
To contact The Listening Company customer service number in your country click here to find.
Ginette Jarman is the CEO of The Listening Company.
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