Sutter Shared Services provides health management and administrative services to physician groups and health systems across the nation. We are passionate about innovation and supporting organizations as they strive to enhance the patient experience, reduce costs of health care, and keep patients healthy. Our areas of expertise include: -- Billing & collections, receivables management, revenue cycle reporting and analysis, and patient-centered billing. -- A 24/7 health care contact center that supports partners with patient registration and scheduling, answering services, call campaigns, mental health & addiction call lines, and more. -- Risk administration, clinical services (nurse advice, care coordination, population health, health coaching), analytics & business intelligence.
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Hospitals and Health Care • 97 employees • St. Louis, United States
Who are the decision makers in Sutter Physician Services?
The decision makers in Sutter Physician Services are Carrie Marsh, Matthew Rainy, Jose Anaya, etc. Click to Find Sutter Physician Services decision makers emails.
What types of services does Sutter Physician Services offer?
Sutter Physician Services provides a comprehensive range of health management and administrative services tailored for physician groups and health systems. Our offerings include revenue cycle management, health coaching, transitions of care, a 24/7 contact center, after-hours answering service, analytics and business intelligence, billing and collections, nurse advice, patient registration and scheduling, population health management, and risk administration.
How can Sutter Physician Services help improve my practice's revenue cycle management?
Sutter Physician Services specializes in revenue cycle management by streamlining billing processes, optimizing collections, and reducing claim denials. Our team utilizes advanced analytics and business intelligence tools to identify inefficiencies and implement best practices that enhance cash flow, ensuring that your practice receives timely payments while minimizing administrative burdens.
What is the role of health coaching in Sutter Physician Services?
Health coaching at Sutter Physician Services focuses on empowering patients to take control of their health through personalized support and guidance. Our trained health coaches work with patients to set achievable health goals, provide education on managing chronic conditions, and promote lifestyle changes that lead to improved health outcomes. This service is designed to enhance patient engagement and satisfaction.
How does Sutter Physician Services support transitions of care?
Sutter Physician Services supports transitions of care by ensuring seamless communication and coordination between healthcare providers during patient handoffs. Our team assists in managing discharge planning, follow-up appointments, and patient education to reduce readmission rates and enhance patient safety. We focus on providing comprehensive support to both patients and providers during these critical periods.
What kind of analytics and business intelligence solutions does Sutter Physician Services provide?
Our analytics and business intelligence solutions are designed to help healthcare organizations make data-driven decisions. We provide insights into operational performance, patient outcomes, and financial metrics. By leveraging advanced data analytics, we help organizations identify trends, optimize resource allocation, and improve overall efficiency, ultimately leading to better patient care and enhanced organizational performance.
Is Sutter Physician Services available for after-hours support?
Yes, Sutter Physician Services offers a 24/7 contact center and after-hours answering service to ensure that your practice can provide continuous support to patients. Our trained staff is available around the clock to handle patient inquiries, schedule appointments, and provide nurse advice, allowing your practice to maintain high levels of service and responsiveness, even outside regular business hours.