About SupportSave Solutions, Inc.

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Website
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Employees
501-1,000 employees View all link out icon
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Industry
Outsourcing/Offshoring
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Location
340 S Lemon Ave, #1301, Walnut, CA 91789, US
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Information
SupportSave is a global provider of outsourced customer care, technical support and back-office solutions with over 1700 workstations capacity operating 24/7/365 in 5 sites in 4 countries, and 20+ languages; Vancouver, Canada; Bucharest, Romania; Cebu City, Philippines. SupportSave has a nine year proven track-record of delivering the highest levels of quality at the lowest cost for many well-known E-commerce, retail and technology companies such as Office Depot, OfficeMax, Box.com, DocuSign, Bravo Sports, US Auto Parts, Rug Doctor, JC Whitney, Major Energy and ValueBasket.com (50-300 agents each). Unlike many mid-size vendors that provide collections, lead generation and outbound telemarketing services, we do NOT. Since SUPPORT and CARE is ALL we do, we are able to attract and retain the best experienced, degreed agents seeking long-term full-time employment opportunities and careers, translating to the best customer experience and lowest employee attrition rates in the industry. As a Boutique provider intent on disrupting our industry with unique price offers, our focus is on quality, not volume. The smaller size of our sites helps us achieve this focus. We have been run competitively against some of the biggest names in the industry and consistently exceed their quality, at nearly half the price. Our well-known clients are happy to share experiences, actual quality scores and objective data comparisons between vendors that demonstrate our superior quality. Our rates are $6.94 - $9 per hour for English and $7-12 per hour for Spanish, German, French, Italian, Russian, Arabic, Portuguese and others from Mexico or Romania. $15-19/hour from Vancouver, Canada supporting English, French, German and all Asian languages. Video tour our center, operations teams, agents and to hear what our clients have to say, visit our website, call now 1-323-417-0800 (press 1 for sales) or email [email protected] Up to $500,000 to switch.

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Frequently Asked Questions about SupportSave Solutions, Inc.

Who is the CEO of SupportSave Solutions, Inc.?

Christopher Johns is the CEO of SupportSave Solutions, Inc.. To contact Christopher Johns email at [email protected] or [email protected]. Or you may call 2482304101, 2484304300 or 3234484325

Who are the decision makers in SupportSave Solutions, Inc.?

The decision makers in SupportSave Solutions, Inc. are Aina Dumlao, Aina Dumlao, Rahul Singh, etc. Click to Find SupportSave Solutions, Inc. decision makers emails.

How can I contact SupportSave for customer service inquiries?

You can reach SupportSave's customer service team by calling our toll-free number or by using the contact form on our website. Our representatives are available 24/7 to assist you with any inquiries related to our services.

Is there a directory of staff members available at SupportSave?

Yes, SupportSave provides a staff directory that includes key personnel across our global locations. You can find contact information and roles of our team members on our website under the 'About Us' section.

What types of industries does SupportSave serve?

SupportSave serves a diverse range of industries including e-commerce, technology, healthcare, and finance. Our tailored solutions are designed to meet the unique needs of each sector, ensuring high-quality customer care and support.

What services does SupportSave offer for technical support?

SupportSave offers comprehensive technical support services, including troubleshooting, software assistance, and hardware support. Our skilled agents are trained to handle a wide range of technical issues, ensuring quick and effective resolutions for your customers.

How do I find out more about SupportSave's back-office solutions?

To learn more about our back-office solutions, visit the 'Services' section of our website. We provide detailed information on our offerings, including data entry, virtual assistance, and administrative support tailored to enhance your business operations.

Can I reach SupportSave in multiple languages?

Absolutely! SupportSave operates in over 20 languages, ensuring effective communication with customers worldwide. Our multilingual support team is available 24/7 to assist clients in their preferred language, enhancing customer satisfaction and engagement.

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