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SugarCRM

SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer’s journey, without getting all the headaches and hassles that come with traditional CRMs. For too long, companies have been stuck with high-maintenance CRMs that require too much manual entry to be useful or offer too little functionality to actually get the job done. It’s time to let the platform do the work. And that means three things: no blind spots, no busy work, and no roadblocks. Only SugarCRM brings this approach to achieving high-definition customer experience.

Free account • No credit card • 5 profiles/day

Software Development 576 Employees Found Founded 2004 10 Similar Companies
576 Employees Found
87% Email Coverage
$500.0M Est Revenue
-3% YoY Headcount Growth
6 Office HQ
10 Similar Companies
Sep '26 Last Verified

SugarCRM Technology Stack

Jive Software

Jive Software is a collaboration platform that enables teams to communicate, share knowledge, and work together seamlessly through social intranet, enterprise social networking, and community engagement tools.

View Companies using Jive Software

Amazon Elastic Load Balancing

Amazon Elastic Load Balancing (ELB) automatically distributes incoming application traffic across multiple targets, such as EC2 instances, to ensure high availability, fault tolerance, and seamless scalability for your applications.

View Companies using Amazon Elastic Load Balancing

GotoMeeting

GoToMeeting is a user-friendly online meeting platform that enables seamless video conferencing, screen sharing, and collaboration for remote teams, enhancing productivity and communication anytime, anywhere.

View Companies using GotoMeeting

Rapleaf

Rapleaf is a data analytics platform that provides insights into consumer behavior by aggregating and analyzing online and offline data, helping businesses enhance targeting, personalization, and marketing strategies.

View Companies using Rapleaf

Marketo

Marketo is a marketing automation platform that helps businesses manage campaigns, nurture leads, and analyze marketing performance to drive engagement and revenue.

View Companies using Marketo

CrazyEgg

Crazy Egg is a website optimization tool that provides heatmaps, scrollmaps, and user session recordings to help businesses understand visitor behavior and improve website performance.

View Companies using CrazyEgg

WordPress

AI identified

React

AI identified

Angular

AI identified

Vue

AI identified

Salesforce

AI identified

Zendesk

AI identified

Hubspot

AI identified

Slack

AI identified

Zoom

AI identified

New Relic

AI identified

GitHub

AI identified

SugarCRM

AI identified

Recent News

Jun 2026
16 CRM Companies to Know

SugarCRM was featured among key CRM companies helping organizations manage growth and customer experiences.

Apr 2026
SugarCRM Rebrands as SugarAI to Emphasize AI-Driven CRM Capabilities

The rebrand emphasizes the company's shift toward delivering predictive insights and next-best actions for B2B sellers.

Apr 2026
SugarCRM Unveils New Brand Identity as SugarAI, Declaring the Next Generation of CRM

SugarCRM rebranded as SugarAI to highlight its push into predictive, AI-driven CRM capabilities.

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Decision Makers by Function

David Hayes

Director

Director of Engineering • Influencer • 2 years

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(••) ••• ••• ••• •••@sugarcrm.com

Ankur Tandon

Director

Director, AI Engineering • Influencer • 6 years

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(••) ••• ••• ••• •••@sugarcrm.com

Surinder Pal

CXO

chief chemist • Economic Buyer

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(••) ••• ••• ••• •••@sugarcrm.com

Arun Mistry

Director

Customer Success Director, APAC • Influencer • 2 years

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(••) ••• ••• ••• •••@sugarcrm.com

Lyndsey Valin

CXO

Chief Customer Officer • Economic Buyer • 1 year

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(••) ••• ••• ••• •••@sugarcrm.com

Todd Ettelson

Director

Senior Customer Success Manager • Influencer • 4 months

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(••) ••• ••• ••• •••@sugarcrm.com

Olivier Nepomiachty

Director

Head of the SugarLabs (Director) • Influencer • 7 years

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(••) ••• ••• ••• •••@sugarcrm.com

Scott Hieronymus

Director

Senior Director of Business Applications • Influencer • 7 years

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(••) ••• ••• ••• •••@sugarcrm.com

Kim Borst

Director

Director, Professional Services • Influencer • 1 year

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(••) ••• ••• ••• •••@sugarcrm.com

Darshan Dhumal

Solution Sales Manager - SugarAI Customer Experience (CX) • Influencer • 5 months

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(••) ••• ••• ••• •••@sugarcrm.com

Bob Hackney

CXO

Chief Technology Officer • Economic Buyer • 7 months

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(••) ••• ••• ••• •••@sugarcrm.com

Grant M Howe

CXO

Interim Chief Technology Officer • Economic Buyer • 11 months

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(••) ••• ••• ••• •••@sugarcrm.com

Stephen Hurrell

Head of Product Marketing • Influencer • 1 year

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(••) ••• ••• ••• •••@sugarcrm.com

Lorraine Chapman

Director

EMEA Marketing Director • Influencer • 2 years

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(••) ••• ••• ••• •••@sugarcrm.com

Becca Toth

CXO

Chief Marketing Officer • Economic Buyer • 7 months

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(••) ••• ••• ••• •••@sugarcrm.com
View All Decision Makers For SugarCRM