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Smith.ai

Founded by a team from Google, Apple, and Intuit, Smith.ai is known for superior call answering services. Our friendly, professional virtual receptionists answer calls, web chats, and texts, book appointments, qualify leads, handle new customer intake, answer questions, and make outbound calls for you and your business. You get the experience of an in-house receptionist, at a fraction of the cost. Our clients say it's the "best business decision" they've made. Since 2015, we've answered over 1 million calls and chats for lawyers, consultants, agencies, contractors, and many more small businesses and independent professionals. Our goal is to make your business more efficient and productive. We save you time and money, keep your existing clients happy, and help you grow your business with qualified leads.

Free account • No credit card • 5 profiles/day

IT Services and IT Consulting 347 Employees Found Founded 2015 72347 Similar Companies
347 Employees Found
94% Email Coverage
$8.5M Est Revenue
+19% YoY Headcount Growth
1 Office HQ
72347 Similar Companies
Sep '26 Last Verified

Smith.ai Technology Stack

Mandrill

Mandrill is a powerful transactional email API by Mailchimp, enabling developers to send personalized, automated emails securely and reliably, with detailed analytics and robust delivery tracking.

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Customer.io Mail

Customer.io Mail is an automated messaging platform that enables personalized email campaigns, targeted customer engagement, and seamless communication to improve retention and drive conversions.

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MailChimp SPF

Mailchimp SPF is a DNS record that authorizes Mailchimp to send emails on your behalf, helping improve email deliverability and prevent spam or spoofing by verifying your domain's legitimacy.

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Customer.io

Customer.io is a marketing automation platform that enables businesses to send targeted, personalized messages across email, SMS, and other channels, enhancing customer engagement and driving conversions through automation and segmentation.

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Amazon Elastic Load Balancing

Amazon Elastic Load Balancing (ELB) automatically distributes incoming application traffic across multiple targets, such as EC2 instances, to ensure high availability, fault tolerance, and seamless scalability for your applications.

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Decision Makers by Function

George Jernigan

VP

Vice President of Operations • Champion • 3 years

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Brittany G

Director

Director of Client Operations • Influencer • 1 year

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Kristen Markert

Director

Director of Agent Operations • Influencer • 3 years

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Maddy Martin

VP

GM, Legal & Law Firms • Champion • 4 months

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Jed Melendez

Partner

Partnerships BDR • Economic Buyer • 1 year

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Steve Green

VP

VP of Sales • Champion • 8 months

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Ben C

VP

VP of Engineering • Champion • 2 years

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Nalini Robbins

Director

Senior Director of Product & Brand Marketing • Influencer • 6 months

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Maddy Martin

VP

VP of Marketing • Champion

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Kathleen Riley

Director

Director of Product Management • Influencer • 1 year

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Jonathan Diller

CXO

Chief Product Officer • Economic Buyer • 1 year

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