NGDATA is a global digital experience company that partners with businesses to harness the power of data to drive customer-centricity.
Our solutions centralize customer data and use AI modeling and machine learning to recommend industry-specific, omnichannel customer engagement journeys. These recommendations build lasting relationships with customers, and drive business impact through retention and an increase in wallet share and market share.
In over a decade of experience collaborating with data-rich industries including financial services, telecommunications, media and entertainment, utilities, and hospitality; NGDATA's cutting-edge technology and team of experts have delivered more than half a billion personalized recommendations for companies around the world.
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51-200 employees
View all NGDATA employees
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Computer Software
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Sluisweg 2, Bus 10, Gent, BE
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2012
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Digital Transformation, Big Data, Roi, Customer Experience Management, Data-Driven Marketing, Cdp, Customer Data Platform, Real-Time Marketing, Customer Dna, Trends Preferences And Alerts, Cdp, Customer Experience Management, Big Data, Data-Driven Marketing, Roi, Customer Data Platform, Next Best Experience, Digital Transformation
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Doug Gross is the CEO of NGDATA. To contact Doug Gross email at [email protected] or [email protected].
The decision makers in NGDATA are Arthur Natanov, Stephanie De Cock, Doug Gross, etc. Click to Find NGDATA decision makers emails.
NGDATA offers a range of services designed to enhance customer experience through data-driven insights. Our primary service is the Customer Data Platform (CDP), which centralizes customer data from various sources to create a unified view of each customer. This allows businesses to understand customer behavior and preferences better. Additionally, we provide AI modeling solutions that help predict customer needs and optimize marketing strategies. Our services also include real-time marketing capabilities, enabling businesses to deliver personalized experiences at the right moment.
NGDATA's Customer Data Platform (CDP) works by aggregating data from multiple sources, including CRM systems, social media, web analytics, and transactional data. This centralized data repository allows businesses to create a comprehensive profile for each customer, known as 'Customer DNA.' Using advanced analytics and AI modeling, our platform helps identify trends, preferences, and behaviors, enabling businesses to engage customers with personalized marketing strategies and improve overall customer experience.
NGDATA supports a variety of industries, including retail, banking, telecommunications, and travel. Our solutions are designed to address the unique challenges faced by these sectors, such as improving customer engagement, increasing ROI on marketing campaigns, and driving digital transformation initiatives. By leveraging our data-driven marketing and customer experience management capabilities, businesses across these industries can enhance customer loyalty and optimize their operations.
AI plays a crucial role in NGDATA's offerings, particularly in our Customer Data Platform and marketing solutions. By utilizing AI modeling, we can analyze vast amounts of customer data to uncover insights and predict future behaviors. This allows businesses to implement 'Next Best Experience' strategies, ensuring that customers receive relevant and timely interactions. AI also enhances real-time marketing capabilities, enabling businesses to respond to customer actions instantly and effectively.
NGDATA can help your business achieve digital transformation by providing the tools and insights necessary to become more customer-centric. Our Customer Data Platform centralizes data, enabling you to make informed decisions based on real-time insights. We also offer consulting services to guide your organization through the digital transformation process, helping you integrate advanced technologies and data-driven strategies into your operations. By focusing on customer experience management and leveraging big data, we can assist you in driving innovation and improving overall business performance.
The benefits of using NGDATA's data-driven marketing solutions include improved customer targeting, enhanced personalization, and increased ROI on marketing campaigns. By leveraging our Customer Data Platform, businesses can gain a deeper understanding of their customers' preferences and behaviors, allowing for more effective segmentation and targeting. Our AI-driven insights enable marketers to deliver personalized messages and offers, leading to higher engagement rates and customer satisfaction. Additionally, real-time marketing capabilities ensure that businesses can respond to customer needs promptly, further enhancing the overall customer experience.
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