Enhanced Medication Services

Enhanced Medication Services is the premier clinical services delivery channel connecting health plans to community pharmacists through our fully integrated end-to-end dispensing and clinical services platforms. We combine an industry-leading clinical services call center with an expansive network of community pharmacies allowing for the transformation of the community pharmacy into a powerful clinical services engagement hub. Our mission is to optimize medication use for people, health plans, and health systems. Our model stands on four pillars – People, Passion, Persistence, and Performance. We provide high-quality, clinical intervention outreach services to patients and providers in collaboration with pharmacies and health plans. We work with patients to ensure they take their medications and resolve medication-related problems. We engage providers in facilitating needed prescription updates and changes. Our interventions provide “quality lift” for our partner pharmacies and health plans to achieve high-level performance on quality measures and improve health outcomes.