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Edinburgh Trams

Edinburgh Trams is the award winning operator of the City’s tramway. We offer fast and frequent services between Edinburgh Airport and the City Centre. Edinburgh Trams works in partnership with Lothian Buses as part of Transport for Edinburgh - the company set up to provide integrated transport across the City. Our vision is to be an integral part of the future success of Edinburgh and the Lothians by providing world-class, environmentally-friendly and socially-inclusive transport. We believe that if we are true to our Values by being Trusted, Innovative, Passionate & Smart - our companies and our customers can look forward to great success.

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Truck Transportation 111 Employees Found Founded 2013 574 Similar Companies
111 Employees Found
92% Email Coverage
$10.1M Est Revenue
1 Office HQ
574 Similar Companies
Aug '26 Last Verified

Edinburgh Trams Technology Stack

Freshdesk Chat

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Freshchat

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Mapbox

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Freshworks Bot

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LiveFyre

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Frequently asked questions about Edinburgh Trams

Who are the decision makers in Edinburgh Trams?

The decision makers in Edinburgh Trams are Martin Dean, Susan Deacon, Stephanie Rivet, etc. Click to Find Edinburgh Trams decision makers emails.

What are the operating hours of Edinburgh Trams?

Edinburgh Trams operates from 6:30 AM to 11:00 PM daily. During peak hours, trams run every 7-10 minutes, providing frequent and reliable service between Edinburgh Airport and the City Centre.

How can I purchase tickets for Edinburgh Trams?

Tickets for Edinburgh Trams can be purchased at tram stops, on board the trams, or via the official Edinburgh Trams mobile app. You can choose from single, return, and day tickets, with discounts available for children and family groups.

What safety measures are in place on Edinburgh Trams?

Edinburgh Trams prioritizes passenger safety through various measures, including regular maintenance of the tramway, staff training in safety protocols, and the implementation of CCTV systems on trams and at stops. Additionally, our staff is trained in customer service and emergency response to ensure a safe travel experience.

Is there a service for transporting luggage on Edinburgh Trams?

Yes, Edinburgh Trams allows passengers to bring luggage on board. There are designated areas for larger bags and suitcases, making it convenient for travelers coming from or going to the airport. However, please ensure that your luggage does not obstruct aisles or doors.

Are there any discounts available for frequent travelers on Edinburgh Trams?

Yes, Edinburgh Trams offers a range of discount options for frequent travelers, including a 'Day Ticket' that allows unlimited travel for a day and a 'Monthly Pass' for regular commuters. Additionally, students and seniors may be eligible for further discounts. Check our website for the latest offers.

What should I do if I lose something on the tram?

If you lose an item on an Edinburgh Tram, please contact our customer service team as soon as possible. You can report lost items through our website or by calling our helpline. We have a dedicated lost property team that will assist you in recovering your belongings.