ChurnZero
ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most. Visit us at www.churnzero.com and discover the Customer Success platform and partner who'll help your business grow.
Free account • No credit card • 5 profiles/day
Software Development
206 Employees
Found
Founded 2015
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ChurnZero Technology Stack
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Recent News
Aug 2026
ChurnZero launches Retrospective, an AI churn analysis agent
ChurnZero announced a new AI agent that automatically analyzes customer churn.
Aug 2026
ChurnZero wins 2026 CODiE Awards for AI solutions and CX
The company won industry recognition for its innovative customer success AI.
Jun 2026
ChurnZero launches Agentic Essentials
ChurnZero introduced a new customer success AI system delivering execution, intelligence, and reach.
Decision Makers by Function
Marley Wagner
HeadContent Contributor • Champion • 2 years
Lukas Alexander
VPVice President, Customer Success • Champion • 2 years
Bri Adams
DirectorSr Customer Success Manager • Influencer • 1 month
Jed S
DirectorSenior Director, Platform Engineering • Influencer • 2 years
Mike Watkins
VPVP of Engineering • Champion • 8 months
Jim Mcgrath
DirectorDirector Of Quality Assurance • Influencer • 9 years
Hunter Montgomery
CXOChief Marketing Officer • Economic Buyer • 7 years
Emilee Zoskey
DirectorDirector of Product Management • Influencer • 2 years
Aaron Levine
CXOExecutive Board Member • Economic Buyer • 2 years
Alex Leeker
VPVP, Finance • Champion • 8 months
Bob Lentz
FounderInvestor • Economic Buyer • 10 years
Frequently asked questions about ChurnZero
Who is the CEO of ChurnZero?
You Mon Tsang is the CEO of ChurnZero.
Who are the decision makers in ChurnZero?
The decision makers in ChurnZero are You Mon Tsang, Mark Heys, Sarah Kiley, etc. Click to Find ChurnZero decision makers emails.