Centris Information Services

Jamie Maddox is the CEO of Centris Information Services.

The decision makers in Centris Information Services are Bob Della Valle, Brian Kirk, Dale Augustyn, etc. Click to Find Centris Information Services decision makers emails.

Centris Information Services provides a wide range of services including sales support, business process outsourcing (BPO), contact center solutions, technical support, customer service, and travel assistance. We specialize in both inbound and outbound communication, as well as broadcast messaging, ensuring that we meet diverse client needs across various industries.

At Centris, we prioritize quality through rigorous training programs for our agents, ongoing performance evaluations, and the implementation of best practices in customer interaction. Our multi-lingual capabilities allow us to cater to a diverse clientele, ensuring that we can provide exceptional service in multiple languages. Additionally, we utilize advanced technology to monitor and enhance service delivery.

Centris Information Services supports a variety of industries including retail, travel, technology, healthcare, and telecommunications. Our flexible service offerings allow us to tailor solutions that meet the specific needs of each industry, ensuring that we deliver effective and efficient support to our clients.

Yes, Centris is equipped to manage both inbound and outbound calls. Our inbound services focus on customer inquiries, support, and service requests, while our outbound services include sales calls, follow-ups, and customer engagement initiatives. This dual capability allows us to provide comprehensive support for our clients’ communication needs.

To partner with Centris, potential clients can reach out through our website or contact our sales team directly. We begin with a consultation to understand your specific needs and objectives. After assessing your requirements, we will propose a tailored solution that aligns with your business goals. Our team will then work closely with you to implement the services and ensure a smooth transition.

Absolutely! Centris Information Services prides itself on offering multi-lingual support to cater to a diverse customer base. Our agents are trained in various languages, allowing us to effectively communicate with customers from different linguistic backgrounds. This capability enhances customer satisfaction and broadens the reach of our clients' services.