Capability BPO™

Many BPO’s are that in name only, they wear the title for credibility, but with most of their focus in the wrong place. We, on the other hand, have built our business outward from a powerful BPO core. Our full call centre functionality is the result of our success, not its starting point. We have in fact been in the business of helping your business since 2008. Which means we have the experience you need. Historically we provided debt recovery solutions to private and public entities to improve collection results. And we have, by some 90%. We bring together a team of financial professionals with extensive experience across the finance and banking sectors; our top clients are evidence of our value and expertise in this area. We have a number of high profile clients including: FNB, African Bank, Standard Bank, Woolworths Financial Services and Telkom. Our services cover full BPO and call centre functionality. With an experienced team focusing on inbound, outbound, quality and training. We tailor make effective solutions for all of our clients, and would do the same for you. We are currently a member of ADRA and BEPESA, both affiliated with collection and BPO umbrella bodies globally.