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Caffѐ Nero

Caffè Nero was founded in 1997 by Gerry Ford who had a vision to bring a continental style coffee house experience to the UK and beyond. Our philosophy is really very simple: Premium Italian coffee. A warm and welcoming atmosphere. Good food and great personal service. Caffè Nero has continued to increase its store numbers, sales and profitability year on year and become a familiar neighbourhood meeting place in towns and cities across the UK, Europe and US. As store numbers have increased, Caffè Nero has built a strong brand identity built on premium espresso-based gourmet coffee, authentic Italian food products and a relaxing atmosphere in every store.

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Hospitality 3,389 Employees Found Founded 1997 9164 Similar Companies
3,389 Employees Found
91% Email Coverage
$100.0M Est Revenue
+3% YoY Headcount Growth
1 Office HQ
9164 Similar Companies
Sep '26 Last Verified

Caffѐ Nero Technology Stack

Mimecast

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InMoment

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BigCommerce Mail

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Office 365 Mail

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Microsoft Exchange Online

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WooCommerce

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GitHub

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Decision Makers by Function

Simon Harrison

Director

UK Operations Director • Influencer • 1 year

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Colin Moore

Head

Head Of Supply Chain • Champion • 4 years

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Hande Alaca

Head

Head of Food&Beverage • Champion • 3 years

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Justina Virdee

Head

Head of Customer Services • Champion • 21 years

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Ahmet Senbak

Director

Bölge müdürü • Influencer

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Siobhan Lloyd

Head

E-commerce Lead • Champion • 6 months

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Aysegul Barbaros

Director

Marketing Director, Turkey • Influencer • 5 years

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Alison Dilley

Head

Head Of International Marketing • Champion • 8 years

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Paul Wrench

Head

Head Of Finance • Champion • 5 years

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Tim Sheehan

Director

Finance Director • Influencer • 6 years

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Morten Schott Knudsen

CXO

Group Chief Financial Officer • Economic Buyer • 9 months

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Rachel Jones

Head

Head of UK Recruitment • Champion • 8 years

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Stephanie Wright

Partner

Regional HR Business Partner • Influencer • 8 years

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Andrea C

Director

Group Human Resources Director • Influencer • 4 years

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Frequently asked questions about Caffѐ Nero

Who are the decision makers in Caffѐ Nero?

The decision makers in Caffѐ Nero are Isik Kececi Asur, Uluc Ardahan, Cetin Karaosmanoglu, etc. Click to Find Caffѐ Nero decision makers emails.

What types of coffee does Caffè Nero specialize in?

Caffè Nero specializes in espresso-based coffee drinks. Our menu features a variety of classic espresso beverages, including lattes, cappuccinos, and macchiatos, as well as unique seasonal offerings. We pride ourselves on using high-quality beans sourced from the best coffee-growing regions, ensuring a rich and flavorful experience for our customers.

Does Caffè Nero offer any food options?

Yes, Caffè Nero offers a selection of food options to complement our coffee. Our menu includes freshly baked pastries, sandwiches, salads, and snacks. We focus on quality ingredients and aim to provide a range of choices that cater to different dietary preferences, including vegetarian and vegan options.

Can I find Caffè Nero locations outside of the UK?

Yes, Caffè Nero has expanded beyond the UK and operates in several countries across Europe and the Middle East. Our goal is to bring the authentic coffee house experience to a wider audience, and you can find our locations in cities such as Italy, Poland, and the United Arab Emirates. To find a specific location, please visit our website and use the store locator feature.

What is Caffè Nero's approach to sustainability?

Caffè Nero is committed to sustainability and ethical sourcing. We work closely with our coffee suppliers to ensure that our beans are sourced from farms that prioritize environmental stewardship and fair labor practices. Additionally, we are continually exploring ways to reduce our environmental impact, such as minimizing waste, using recyclable materials, and implementing energy-efficient practices in our stores.

Does Caffè Nero have a loyalty program?

Yes, Caffè Nero offers a loyalty program called 'Caffè Nero Rewards.' Customers can sign up to earn points with every purchase, which can be redeemed for free drinks and food items. The program also provides exclusive offers and promotions to members, allowing them to enjoy more of their favorite coffee house experience.

What safety measures does Caffè Nero have in place for customers?

Caffè Nero prioritizes the safety and well-being of our customers and staff. We have implemented a range of safety measures in our stores, including enhanced cleaning protocols, social distancing guidelines, and contactless payment options. We regularly review and update our practices in accordance with government health guidelines to ensure a safe environment for everyone.