Balibago Waterworks System, Inc.

Balibago Waterworks System, Inc. (BWSI) is a privately owned company established on May 20, 1958 by the Santos family of Porac, led by Mr. Eladio Santos or “Apung Adiong” to the old-timers of BWSI. Its primary purpose was to acquire, establish, develop, manage and operate an effective waterworks utility system within its franchise area of 900 hectares composed of Barangay Balibago in Angeles City and Barangay Dau in the town of Mabalacat. The corporation started operations in 1958 at its present site in Balibago, Angeles City. After 54 years in public service, the National Water Resources Board (NWRB) considers BWSI the largest and most efficiently operated provincial privately owned waterworks system in the country. The awarding and granting of franchises were made possible by BWSI’s outstanding reputation of being able to deliver the best water service possible. BWSI continues to adhere to its vision and mission of: Vision To promote growth and development in communities by providing quality basic services. Mission 1. To maintain an efficient and extensive water system in our franchise areas; 2. To provide high-quality water to our consumers; 3. To ensure customer satisfaction; 4. To apply appropriate technology to maintain a competitive advantage; 5. To explore and continually invest in more infrastructure and services to the communities that we serve; 6. To expand our franchises and provide basic services to previously un-served areas; and 7. To pursue mutually beneficial relationships with our stakeholders. With this vision and mission always in our mind and hearts coupled with our management’s dynamism and proactive outlook, we can be confident that BWSI will continue to achieve higher goals.