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Toku

Toku creates bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. Recognised as one of the Top 40 Fastest Growing Companies in Singapore by The Straits Times and Statista, Toku offers an end-to-end approach. The company helps businesses navigate the complexities of global digital transformation and enhance their Customer Experience with mission-critical cloud communication solutions that deeply integrate with customer data and business processes. Toku combines global strategic consulting expertise, bespoke technology, in-country infrastructure, local connectivity and global reach. The business works with organisations as diverse as Singapore Airlines, foodpanda, JCDecaux, Gojek, Sony and numerous government agencies to move their communications and customer engagement to the cloud. Whether you are a cloud-based enterprise or just starting your digital transformation journey, Toku has solutions to suit your communications and customer engagement needs.

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Software Development 129 Employees Found Founded 2018 10 Similar Companies
129 Employees Found
90% Email Coverage
$10.0M Est Revenue
1 Office HQ
10 Similar Companies
Sep '26 Last Verified

Toku Technology Stack

Stoplight

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Zendesk Embeddables

Zendesk Embeddables are customizable tools that seamlessly integrate support features into your website or app, enabling users to access help, submit tickets, and find solutions without leaving your platform.

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Zopim

Zopim is a live chat software that enables businesses to engage with website visitors in real-time, providing instant support, boosting customer satisfaction, and increasing conversions through seamless communication.

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Appcues

Appcues is a user onboarding and product adoption platform that enables businesses to create personalized in-app experiences, such as onboarding flows, tooltips, and surveys, without coding, helping improve user engagement and retention.

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UserWay

Userway is an accessibility solution that helps websites comply with ADA and WCAG standards, providing tools like screen readers, keyboard navigation, and adjustable text to create an inclusive online experience for all users.

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ProfitWell

ProfitWell is a subscription analytics platform that helps SaaS businesses track revenue, reduce churn, and optimize growth through real-time insights and automated financial metrics.

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Frequently asked questions about Toku

Who is the CEO of Toku?

Thomas Laboulle is the CEO of Toku.

Who are the decision makers in Toku?

The decision makers in Toku are Thomas Laboulle, Ethan Ruff, Maksudul Hasan, etc. Click to Find Toku decision makers emails.

What types of communication solutions does Toku offer?

Toku specializes in a variety of cloud communication solutions tailored for enterprises. Their offerings include SMS services, Voice over IP (VoIP), Contact Center as a Service (CCaaS), Unified Communications as a Service (UCaaS), and Communication Platform as a Service (CPaaS). These solutions are designed to enhance customer engagement and streamline communication processes for businesses of all sizes.

How can Toku's services improve customer engagement?

Toku's bespoke cloud communications solutions are designed to reimagine customer experiences. By leveraging their advanced SMS, VoIP, and CCaaS capabilities, businesses can engage customers through multiple channels, ensuring timely and personalized communication. This leads to improved customer satisfaction, loyalty, and overall engagement by providing seamless interactions across various touchpoints.

What industries does Toku support with its communication solutions?

Toku provides communication solutions across a wide range of industries, including retail, finance, healthcare, logistics, and technology. Their flexible and scalable services are designed to meet the unique needs of each sector, enabling businesses to enhance their customer engagement strategies and improve operational efficiency.

Can Toku's solutions be integrated with existing systems?

Yes, Toku's solutions are designed with integration in mind. Their APIs allow for seamless integration with existing customer relationship management (CRM) systems, enterprise resource planning (ERP) software, and other business applications. This ensures that businesses can leverage Toku's advanced communication capabilities without disrupting their current workflows.

What are virtual numbers, and how can they benefit my business?

Virtual numbers are phone numbers that are not tied to a specific physical line but can be used for various communication purposes. Toku offers virtual numbers that allow businesses to establish a local presence in different regions without the need for physical infrastructure. This can enhance customer trust, improve accessibility, and facilitate better communication with clients across various geographical locations.

How does Toku ensure the reliability and security of its services?

Toku prioritizes reliability and security in its cloud communication services. They employ robust infrastructure and adhere to industry best practices to ensure high availability and performance. Additionally, Toku implements advanced security measures, including encryption and compliance with data protection regulations, to safeguard customer information and maintain the integrity of communication channels.

What is Toku Contact number?

You can contact Toku at +65 3138 3138. For faster support, we recommend reaching out via email or the contact form on their website.