TechXcl

TechXcl is an executive consulting services company focused on helping B2B SaaS companies scale successfully. Scaling your B2B SaaS startup is obviously critical to your success. Scaling successfully requires operational excellence. TechXcl will work with your teams to: 1) develop a B2B SaaS operational excellence system of processes, metrics, data and applications and 2) guide them on the ongoing use of the system. The ongoing guidance will be provided during regular operations review meetings held 1-2 weeks prior to your Board meetings. The B2B SaaS startup/scaleup business operating system will incorporate: - Target market and value proposition - are the target market and value definitions complete and concise? - Product/market fit - is there enough data to conclude that product/market fit has been achieved? - Business model fit - are the unit economics right to scale the business? - Sales and marketing funnel - develop funnel metrics plan and processes - Sales staffing model - define metrics to be used to develop a sales staff growth plan - Product management - product vision/strategy/roadmap processes and metrics - Product development - agile scrum process and metrics - Product marketing - messaging and sales tool processes - Customer onboarding - agile methodology, project management process and operating metrics - Customer support - knowledge-centered support fundamentals, processes and metrics