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Starshipit

In 2014, George Plummer, developer by trade and founder of Starshipit, met Alex Webster, owner of Coast New Zealand. Alex sold online and instore, domestically and internationally, via multiple courier companies that gave him different solutions to print shipping labels. He used multiple courier systems which sometimes meant he needed multiple computers and printers too. Fulfilment was manual, time-consuming and frustrating. George’s solution was to build one platform that supported multiple carriers and integrated with various sales platforms to make printing shipping labels and submitting documentation faster and easier. Now, Starshipit automates the entire fulfilment process, from label generation and customs documentation, to rates at checkout and customer experience. Forget chaotic, tedious or painful fulfilment processes; Starshipit has everything you need to effortlessly manage your online orders so you can spend more time working on your business, not in it. Starshipit is the leading provider of integrated and automated fulfilment solutions for online businesses of every age and stage. Integrating with a large range of couriers and eCommerce platforms, Starshipit streamlines every step of your fulfilment process, reduces handling time, minimises human error, and improves customer experience. With Starshipit you can: - Generate shipping labels - Automatically send SMS & email notifications - Display accurate postage rate calculations - Automatically create packing slips, manifests & customs documentations - Support multiple couriers - Integrate with the platforms & couriers you already use - Support multiple sales channels - Automatically import orders & update tracking - Auto-correct invalid addresses - Automatically assign orders to couriers - Support order-splitting, ship from store, & multi-location shipping - Look up addresses & auto-populate fields - Enable multiple delivery options - Market to customers post-purchase - Simplify the returns process

Free account • No credit card • 5 profiles/day

Software Development 56 Employees Found Founded 2014 10 Similar Companies
56 Employees Found
88% Email Coverage
$2.5M Est Revenue
1 Office HQ
10 Similar Companies
Sep '26 Last Verified

Starshipit Technology Stack

Telerik Controls

Telerik Controls are a comprehensive suite of UI components for web, desktop, and mobile applications, offering rich, customizable, and high-performance tools to accelerate development and enhance user experiences across various platforms.

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productboard

Productboard is a product management platform that helps teams gather customer feedback, prioritize features, and plan roadmaps to build better products aligned with user needs.

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GeoTrust EV

GeoTrust EV (Extended Validation) is a high-assurance SSL certificate that provides enhanced security and trust indicators, such as the green address bar, to verify the legitimacy of websites and protect sensitive data.

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Woopra

Woopra is a real-time customer analytics platform that tracks user behavior across websites and apps, providing insights to improve engagement, retention, and conversions through detailed dashboards and personalized analytics.

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Zopim

Zopim is a live chat software that enables businesses to engage with website visitors in real-time, providing instant support, boosting customer satisfaction, and increasing conversions through seamless communication.

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Zendesk

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Frequently asked questions about Starshipit

Who are the decision makers in Starshipit?

The decision makers in Starshipit are George Plummer, Alex Webster, Abi Bennett, etc. Click to Find Starshipit decision makers emails.

How can I contact Starshipit for support?

You can reach Starshipit support through their website's contact form, via email at [email protected], or by calling their customer service hotline. They also offer live chat support during business hours for immediate assistance.

Is there a staff directory available for contacting specific team members?

Starshipit does not publicly list a staff directory. However, you can contact their support team who can direct your inquiry to the appropriate department or individual based on your needs.

What industries does Starshipit support with its shipping solutions?

Starshipit provides shipping solutions for various industries, including eCommerce, retail, and logistics. Their platform integrates with major eCommerce platforms like Shopify, Magento, and BigCommerce, catering to businesses of all sizes.

What courier services are integrated with Starshipit?

Starshipit integrates with multiple courier services, including Australia Post, DHL, NZ Post, and Fastway. This allows users to choose the best shipping options for their needs and streamline the label printing process.

Can I get assistance with setting up Starshipit for my eCommerce store?

Yes, Starshipit offers setup assistance for eCommerce stores. Their support team can guide you through the integration process with platforms like Shopify and Magento to ensure a smooth transition.

How do I report an issue or provide feedback about Starshipit services?

To report an issue or provide feedback, you can use the contact form on their website, send an email to [email protected], or reach out via their social media channels. They value customer input and strive to improve their services.